Senior Professional Service Sales Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with SaaS Account Executives on new business initiatives.

• Clearly communicate the advantages of Egnyte Professional Services while assessing customer and prospect requirements.

• Consultatively sell and convert Egnyte Services solutions into customer value, enhancing time to value.

• Support Customer Success teams in identifying opportunities for expansion within the install base.

• Develop and refine Professional Services sales materials and customer presentations.

• Evaluate, provide recommendations on, and authorize the scope and costs of Professional Services.

• Assist in the creation of statements of work by leveraging Egnyte technology expertise and advocating for customer and Professional Services interests.

• Conduct architectural reviews with customers during the sales process and contribute to final solution planning post-sale as needed.

• Engage with clients throughout the sales process, early implementations, and transition to service delivery.

• Provide support to implementation teams and customers regarding sales-related escalations.

• Enhance Services offerings and improve customer onboarding procedures.

• Contribute to the development of the Services team and Egnyte as the organization grows.

• Represent PS Sales in internal Egnyte digital transformation initiatives.

• Lead cross-departmental projects involving Customer Success, Product, Engineering, Marketing, and Sales.

⛳️ Requirements

• A minimum of 15 years of experience, with at least 5 years dedicated to technology consulting in customer-facing roles.

• Proven experience with the sales cycle as a pre-sales engineer or sales manager.

• Experience collaborating with or working for Managed Service Providers (MSPs) is strongly preferred.

• Familiarity with products and programs related to data migrations between cloud and on-premises systems, as well as security and governance, is advantageous.

• History of consistently achieving objectives and surpassing targets at leading companies.

• Demonstrated technical expertise, including proficiency with technical concepts and the capacity to learn new technology applications.

• Ability to collaborate effectively with both technical and business teams.

• Bachelor's degree required.

🏝️ Benefits

• Flexible working hours and generous time off (RTO, Responsible Time Off).

• Paid holidays and sick leave.

• 401(k) plan with company matching contributions.

• Health Savings Account (HSA) with significant employer contributions.

• Options for Flexible Spending Accounts (FSA).

• Up to 12 weeks of paid Parental Leave and 10 weeks of Adoption Leave.

• Reimbursement for gym memberships, cell phone, and internet expenses.

• Access to free well-being applications such as Spring Health for Guardian.

• Employee Assistance Program (EAP).

• Discounts on pet insurance, electronics, theme park tickets, travel, and more.

• Personal Egnyte account with lifetime access.

• HealthJoy benefits navigation app.

• One Medical virtual healthcare.

• Bonus opportunities.