Senior Product Operations Manager

This is a fully remote position, open to applicants in United States, +3 more locations.

📋 Description

• Create, uphold, and verify product, pricing, and item records in Oracle Product Development, Product Data Hub, and associated systems.

• Execute approved product setup, modification, and lifecycle requests with comprehensive documentation.

• Advise product managers on product structures, attributes, configuration options, and setup regulations.

• Document uniform product data standards in collaboration with IT and business stakeholders.

• Act as a representative for PACS Product Management in enhancements to business systems.

• Establish product data requirements and confirm data structures and mappings.

• Organize business testing and acceptance processes with IT and business stakeholders.

• Address product data and setup challenges alongside IT, Operations, and commercial teams.

• Oversee cross-portfolio product management leadership activities, including scheduling, agendas, preparation materials, and participant readiness.

• Aggregate roadmap contributions into materials intended for regional Product Marketing and Sales teams.

• Manage content review, approval, version control, and distribution processes.

• Prepare product organization content for global sales meetings and strategic portfolio assessments.

• Capture knowledge regarding product systems, maintain procedures, and provide guidance and training.

• Develop repeatable workflows for product requests, change approvals, launches, and lifecycle transitions.

• Maintain shared planning calendars, presentation templates, roadmap materials, and reference documents.

• Monitor priorities, deadlines, owners, and dependencies; follow up and escalate any blockers.

• Collaborate with IT on product systems requirements and enhancements.

• Evaluate product data quality, change turnaround, preparation readiness, and action completion.

⛳️ Requirements

• Bachelor's degree in business, operations, information systems, engineering, or a related field, or equivalent hands-on experience.

• Significant relevant experience in product operations, product management, business systems, or operational program management, including oversight of complex cross-functional tasks.

• Practical experience in creating and maintaining product or item master data in an ERP system, covering product structures, setup rules, data validation, and controlled changes.

• Proven ability to convert product and business requirements into documented data and process requirements, including business testing, validation, and acceptance of enhancements to enterprise systems.

• Strong capability to coordinate meetings, business reviews, or major events, managing preparation timelines and obtaining inputs from stakeholders without direct reporting authority.

• Proficient practical skills with spreadsheets, presentation software, and collaboration tools.

• Exceptional written and verbal communication skills.

• Strong organizational skills and meticulous attention to detail.

• Preferred experience with B2B hardware, credentials, software, or connected product portfolios in physical security, identity, industrial technology, or a related industry.

• Preferred experience in supporting product leaders through regular planning, communications, and business review activities.

• Preferred experience with product lifecycle management (PLM) systems and the transition of product data between ERP, PLM, ordering, and reporting tools.

• Preferred experience in coordinating roadmap communications, sales meeting content, or strategic portfolio review preparations across regional or global organizations.

• Preferred experience in enhancing workflows through standardization, reporting tools, or automation.

• Must currently and legally be authorized to reside and work in the hiring country.

• Immigration sponsorship is not available.

🏝️ Benefits

• Competitive salary and rewards package.

• Comprehensive benefits and annual leave offering to support work-life balance.

• Flexible work environment.

• Extensive career development opportunities and resources.

• Regular feedback, training, and development opportunities.

• Global team environment.

• Inclusive and diverse workplace culture.