Senior Product Manager, Travel eSIM

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Take ownership of the travel eSIM roadmap from start to finish, developed and maintained in alignment with market demands and business objectives.

• Guide the design and implementation of new plans and features, managing the entire product lifecycle.

• Perform market research to understand traveler needs, market trends, and the competitive landscape.

• Manage the complete purchase-to-activation process, which includes browsing, purchasing, QR/eSIM installation, and initial connection.

• Supervise development and launch initiatives to meet quality standards and customer expectations.

• Monitor key metrics such as conversion rates, activation, ARPU, repeat purchases, and margins by corridor.

• Manage the data plan catalog and pricing for each corridor, ensuring a balance with local SIM costs, margin objectives, and competitors.

• Collaborate with roaming and wholesale partners on coverage, capacity, and cost considerations.

• Act as a roadmap stakeholder across various scrum teams; draft PRDs and influence prioritization during sprint planning.

• Collaborate with engineering, marketing, sales, and customer support on product launches and subsequent performance assessments.

• Provide sales channels with necessary materials and assist with the B2B onboarding process.

⛳️ Requirements

• A minimum of 4 years as a product manager overseeing a consumer product from pricing to purchase, activation, and retention.

• Proven experience in defining, developing, and delivering complex technical products.

• Experience working collaboratively with designers, engineers, and QA in an agile setting.

• Ability to facilitate technical discussions regarding products and features while providing feedback on technical designs.

• A working knowledge of eSIM technology, though not at an expert level.

• Proficiency in product analytics tools (e.g., Amplitude, GA, Looker/Power BI) to independently conduct funnel analysis and A/B testing.

• Strong analytical and problem-solving abilities with a data-driven approach to decision-making.

• Clear and concise communication skills capable of transforming a technical or pricing constraint into a compelling one-slide business case.

• Direct experience with or competition against a major player in the travel eSIM sector (Nice to Have).

• Previous experience in the travel industry (OTAs, airlines, hospitality, or travel commerce) (Nice to Have).

🏝️ Benefits

• Opportunity for remote B2B or on-site employment (Belarus-Moldova)!

• B2B employment with gross compensation.

• A stable position with long-term growth potential.

• Competitive salary subject to annual performance reviews.

• High-quality hardware provided.

• An engaging and challenging role with talented colleagues.

• Opportunities for continuous learning and career advancement.

• Financial support for professional training, seminars, and conferences.

• Referral program – earn rewards for helping us expand our team with skilled individuals.

• Company-sponsored English classes to support your professional development.