Senior Product Manager – Systems

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of backend and operational systems that facilitate Clever’s expansion.

• Collaborate with senior engineers to establish requirements for APIs, integrations, data flows, internal tools, and workflow automation.

• Convert business and operational challenges into detailed specifications, MVPs, trade-offs, and measurable results.

• Enhance partner APIs by overseeing validation, normalization, deduplication, routing, error management, and overall integration health.

• Spot opportunities to minimize manual tasks, boost data quality, automate workflows, and create dependable systems.

• Increase transparency regarding system health, failures, edge cases, and operational hurdles.

• Set and define success metrics and instrumentation to assess system performance.

• Utilize AI tools to expedite research, discovery, documentation, prototyping, analysis, and execution.

• Work in conjunction with Operations and business stakeholders to identify workflow challenges and develop scalable solutions.

• Report directly to Product leadership while engaging cross-functionally throughout the organization.

⛳️ Requirements

• Proven experience managing backend and operational systems that drive business growth.

• Capability to collaborate with senior engineers on APIs, integrations, data flows, internal tools, and workflow automation.

• Proficiency in translating complex business and operational issues into straightforward specifications, MVPs, trade-offs, and measurable outcomes.

• Familiarity with partner APIs, including lead validation, normalization, deduplication, routing, error management, and integration health.

• Skill in enhancing data quality, automating workflows, and developing robust systems.

• Ability to establish success metrics and proper instrumentation.

• Regular use of AI tools for research, discovery, documentation, prototyping, analysis, and execution.

• Comfortable discussing APIs, data flows, and system trade-offs.

• Experience with underlying systems and operations rather than focusing solely on feature-surface work.

🏝️ Benefits

• Medical, dental, vision, and life insurance.

• 18 days of paid time off, increasing with tenure.

• 10 paid holidays.

• Annual budget dedicated to learning and career development.

• Paid sabbaticals based on tenure.

• Exclusive access to Clever’s homeownership benefits.

• Stipend for remote work expenses.

• 401(k) retirement plan managed through Guideline.

• 6 to 12 weeks of paid parental leave.

• Complimentary counseling sessions.

• Optional weekly meditation sessions.