Senior Product Manager – Smart Buildings

This is a fully remote position, open to applicants in Texas.

📋 Description

• Take ownership of designated product initiatives within Access and IoT product lines.

• Establish the product scope, customer impact, and business impact in collaboration with Product leadership or peers.

• Develop product requirements documents to ensure alignment with engineering teams.

• Collaborate with ProductOps to launch and pilot new initiatives.

• Convert operator and resident insights into clearly defined product requirements.

• Draft PRDs that adhere to RealPage standards, enhancing development efficiency and minimizing rework.

• Work alongside Engineering, UX, and QA teams across a global organization to deliver high-quality features on schedule.

• Define and track product KPIs, including adoption rates, retention, support deflection, and client satisfaction metrics.

• Propel data-driven product iterations.

• Advocate for multifamily property managers, maintenance teams, and residents in stakeholder groups and leadership evaluations.

• Collaborate with Marketing, Sales, and Channel teams to create go-to-market messaging and materials for stakeholder initiatives.

• Assist with initiatives like a Chirp Access Control partner API, enhancements to Smart Water, and transitioning legacy sites to an upgraded platform.

⛳️ Requirements

• 2–4 years of product management experience in a B2B SaaS setting.

• Familiarity with access control hardware and credential ecosystems, including BLE, NFC, RFID, MDU readers, and cloud-based access management systems.

• Demonstrated experience in owning a product, major feature, or initiative from start to finish: strategy, roadmap, delivery, and post-launch adjustments.

• Experience in customer discovery, including qualitative research through interviews and observational studies.

• Capability to translate research insights into product direction.

• Strong documentation skills; experienced in creating BRDs, PRDs, and product specifications.

• Ability to collaborate effectively with Product and Engineering teams, as well as key stakeholders.

• Strong and persuasive communication skills, including the ability to present scope rationale and trade-off decisions to senior leadership.

• Analytical mindset; skilled in defining success metrics and utilizing data to validate product decisions.

• A Bachelor's degree in a relevant field is preferred.

• Experience in smart building technologies, access control, IoT, or proptech, particularly in the multifamily real estate sector, is preferred.

• Familiarity with Agile methodologies and Azure DevOps or comparable backlog management tools is preferred.

• Awareness of AI tools and usability levels between an AI Adaptor and AI Orchestrator is preferred.

🏝️ Benefits

• Health, dental, and vision insurance.

• Retirement savings plan with company match.

• Paid time off and holidays.

• Opportunities for professional development.

• Performance-based bonuses according to the position.

• Certain roles may qualify for annual bonuses and sales incentives.