Senior Product Manager – Salesforce

This is a fully remote position, open to applicants in Alabama, +30 more states.

📋 Description

• Establish the vision, objectives, and success criteria for managed products and services.

• Gather and integrate market research, user requirements, business needs, and technical methods in collaboration with designers, business analysts, and technical leads.

• Specify project and feature direction, scope, priorities, user stories, and business metrics.

• Work alongside cross-functional teams to develop and deliver projects.

• Promote product initiatives, refine them, and secure support from teams, government partners, and contractors.

• Prioritize roadmaps and incoming tasks with the project management team.

• Represent Nava's outcome-focused and user-centered approach during agency and contractor discovery sessions.

• Comprehend and communicate the needs of end-users, population segments, and government partners.

• Evaluate product progress against business objectives and user needs, converting data insights into actionable strategies.

• Make strategic design and requirement decisions while obtaining stakeholder support.

• Collaborate directly with government partners and Nava’s engineering, design, and business teams to enhance digital government services.

⛳️ Requirements

• Over 3 years of experience as a Product Manager or Product Owner for Salesforce-based products, including Sales Cloud, Service Cloud, Experience Cloud, or Marketing Cloud.

• Proficient understanding of the Salesforce data model, covering objects, fields, relationships, record types, and page layouts.

• Experience in configuring or specifying declarative tools such as Flow, validation rules, permission sets, reports, and dashboards.

• Bachelor's degree or equivalent experience.

• Experience in managing and/or launching consumer web applications.

• Capability to create robust product plans and garner support across teams, government partners, and contractors.

• Exceptional written and verbal communication skills for addressing technical, user experience, and project management trade-offs.

• Strong inclination toward action with the ability to structure action plans in uncertain situations.

• Ability to execute tasks with incomplete information and organize diverse needs.

• Skill in defining product goals and reverse engineering paths and communications to achieve them.

• Ability to recognize market trends and shifts influencing product direction.

• Adaptive, empathetic, collaborative, and positive outlook.

• Legal authorization to work in the United States.

• Ability to meet the requirements for applicable government contracts.

• Work authorization that does not necessitate visa sponsorship now or in the future.

• May be subject to a government background check or security clearance.

• Must work from within the contiguous United States.

🏝️ Benefits

• Comprehensive medical, dental, and vision coverage.

• Disability, life, and accidental death insurance provided at no cost.

• Vacation, holidays including Juneteenth, and floating holidays.

• 12 paid federal holidays each year.

• Performance-based annual bonuses for eligible employees.

• Paid parental leave along with weekly meal deliveries to your home.

• Wellness program offering resources for physical, mental, and emotional health.

• Virtual doctor consultations with no copay, subject to available providers.

• Extended unpaid sabbatical leave following continuous service.

• 401(k) plan with a 4% salary match.

• Remote-first flexible work environment.

• Company-provided laptop and assistance for home office setup.

• Monthly reimbursement for eligible home office utility costs.

• Access to internal training programs and professional development resources.

• LinkedIn Learning access with an annual budget for courses, tuition, and certifications.

• Referral bonus opportunities.

• Pre-tax commuter benefits.

• A collaborative and remote-friendly team culture.