Salesforce Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and sustain reports, dashboards, Flow automation, and sharing rules.

• Oversee daily Salesforce operations, encompassing user management, custom objects and fields, page layouts, bulk data migration, and AppExchange installation and support.

• Manage access for a 700-user organization utilizing permission sets and permission set groups; uphold the role hierarchy and sharing model.

• Recognize and implement new Salesforce features in alignment with changing business requirements.

• Document technical specifications and create change-control documentation.

• Convert sales and marketing strategies, business objectives, and processes into effective Salesforce solutions.

• Collaborate with IT to address technical and Salesforce functional challenges for users across the company.

• Oversee data loads, ensure data quality, and train users on new functionalities.

• Review the current Salesforce implementation and suggest enhancements based on best practices.

• Implement data retention policies to keep the organization within its data and file storage limits.

• Work collaboratively within a team, communicate effectively, and adhere to deadlines.

⛳️ Requirements

• Bachelor's degree.

• Over 5 years of practical Salesforce administration experience.

• Salesforce Certified Administrator.

• More than 2 years supporting an organization with 500 or more users across various business functions.

• Proven ownership of a production organization through multiple Salesforce seasonal releases.

• Hands-on proficiency in building automation using Flow (record-triggered, screen, and scheduled), including migrating legacy Workflow Rules and Process Builder.

• Experience with Salesforce Enterprise or Unlimited Edition, including custom objects, Flow automation, and validation rules.

• Advanced skills in Excel, and preferably SOQL, for data manipulation, reconciliation, and reporting.

• Experience in gathering requirements from and presenting to VP-level stakeholders, defining an implementation strategy, and orchestrating organization-wide updates end to end.

• Familiarity with data cleanup and ongoing data quality maintenance, including duplicate and matching rules.

• Experience with enterprise data tools like Data Loader, Validity DemandTools, or Salesforce Inspector.

• Ability to read Apex and SOQL and operate within platform governor limits; exposure to Lightning Web Component or Visualforce.

• Experience in change and release management: sandbox strategy, UAT, and deployment through change sets, DevOps Center, or tools such as Gearset or Copado.

• Experience supporting integrations across a connected app ecosystem — Conga CPQ or billing, marketing automation (Account Engagement, Marketo, HubSpot), ERP (D365), CTI, and Jira.

• Exposure to Einstein, Agentforce, or Data Cloud.

• Experience conducting user enablement for a distributed user base: training, documentation, and adoption tracking.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• HSA.

• Employee stock purchasing program.

• 401(k).

• Paid time off.

• Holiday pay.