Salesforce Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee daily Salesforce administration tasks, including managing users, roles, profiles, permission sets, sharing rules, and troubleshooting login/access issues.

• Ensure data quality and integrity through deduplication, validation rules, audits, and data cleanup efforts.

• Administer sandboxes, change sets, deployment pipelines, releases, and maintain organizational documentation.

• Track and implement Salesforce seasonal releases, evaluating their effects on existing customizations.

• Develop and sustain declarative automation features such as Flows, validation rules, page layouts, Lightning pages, record types, reports, and dashboards.

• Convert business requirements into scalable Salesforce solutions.

• Collaborate with developers on Apex-focused and integration projects, which includes reading, debugging, and testing current Apex, Flows, and invocable actions.

• Assist in the enhancement of the Claude AI integration and the setup of connected-system automations.

• Help drive the adoption of Agentforce, Einstein, and other native Salesforce AI tools.

• Act as the primary contact for questions and issues related to Salesforce.

• Foster relationships across teams to transform business workflows into platform enhancements.

• Develop Salesforce training and enablement resources, including materials for MyWorkspace and the case engine.

• Report directly to the Director of HR Systems.

⛳️ Requirements

• A minimum of 3 years of practical Salesforce administration experience.

• Possession of Salesforce Administrator certification.

• Comprehensive knowledge of declarative tools: Flows, permission sets, validation rules, record types, reports, and dashboards.

• Experience managing a complex and heavily customized Salesforce organization.

• Proficiency in reading and debugging existing Apex code and automations.

• Strong data management capabilities and meticulous attention to detail.

• Excellent communication and problem-solving abilities.

• Capability to translate business requirements into effective platform solutions.

• Self-motivated individual who takes initiative and follows through on tasks.

• Preferred: Additional Salesforce certifications (Advanced Administrator, Platform App Builder, or Agentforce or AI-related certifications).

• Preferred: Practical experience with Claude AI or other LLMs, Agentforce, Einstein, or additional Salesforce AI functionalities.

• Preferred: Familiarity with integrations and middleware, such as CData, APIs, or ETL tools.

• Preferred: Experience with deployment and version control practices.

• Preferred: Background in HR, benefits, payroll, or professional services environments.

🏝️ Benefits

• Full-time employment.

• Remote work arrangement.