Salesforce Administrator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Manage a ticket queue for partner-related Salesforce requests, which includes data corrections, field updates, reporting inquiries, and pipeline inconsistencies.

• Diagnose integration failures between PartnerStack, Workato, and Salesforce.

• Identify broken workflows or synchronization issues and resolve them internally.

• Assist with partner commission inquiries by verifying and amending underlying Salesforce data.

• Carry out extensive data cleanup, deduplication, and reconciliation initiatives.

• Oversee enrichment requests across customer, prospect, and partner databases.

• Define data requirements, direct sourcing to the data team, and upload validated data into Salesforce.

• Create and sustain Salesforce reports and dashboards for Partnerships and GTM stakeholders.

• Conduct analysis projects for GTM leadership, including tech stack consolidation, utilizing AI tools when applicable.

• Document workflows and propose enhancements to improve data accuracy and efficiency.

⛳️ Requirements

• Salesforce Administrator Certification is highly desirable.

• A minimum of 2 years of experience in Salesforce Administration, Revenue Operations, or GTM/CRM Systems.

• Proficient in CRM data cleanup, reconciliation, and bulk updates.

• Comfortable in developing Salesforce reports and dashboards.

• Advanced skills in Excel or Google Sheets.

• Experience with integration/automation middleware (such as Workato, Zapier, Make, or similar) is strongly preferred.

• Ability to read workflow scripts to identify failures is advantageous.

• Strong communication skills and capability to ask clarifying questions prior to taking action.

• Capable of managing tickets from start to finish.

• Able to handle multiple priorities with tight deadlines.

• Familiarity with PartnerStack, Gong, CauseIQ, Crossbeam, ZoomInfo, or Clay is a plus.

🏝️ Benefits

• Flexibility for permanent remote work.

• Paid Time Off.

• Annual performance bonuses.

• Dedicated coaches provide extra support and skill development.

• Opportunities for professional advancement.