Senior Product Manager, RCM Strategy

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of and enhance the future product strategy for Revenue Cycle Management throughout the order lifecycle.

• Create and communicate the RCM product strategy, pinpointing chances to streamline processes, minimize financial and operational friction, and facilitate scalable growth.

• Lead investigations into RCM workflows, systems, data flows, and user experiences.

• Formulate product perspectives and recommendations for future capabilities.

• Spot opportunities to connect, simplify, or modernize dispersed RCM capabilities, workflows, integrations, and data flows.

• Collaborate with senior leaders to synchronize product direction, investment priorities, sequencing, and trade-offs.

• Assess the financial and operational impacts of current processes, product deficiencies, and manual interventions.

• Evaluate opportunities based on scalability, efficiency, quality, revenue cycle performance, and cost to serve.

• Convert intricate financial, operational, and business challenges into product strategies, requirements, and scalable solutions.

• Develop product recommendations and support investment decisions using data, user insights, and business context.

• Define and refine the RCM product roadmap.

• Oversee product execution from discovery and requirements through delivery, adoption, measurement, and iteration.

• Manage the product backlog, lead grooming sessions, and oversee sprint planning and execution with a dedicated engineering team.

• Establish success metrics, track product performance, and iterate accordingly.

• Forge partnerships across RCM Operations, Operations, Engineering, Data, Finance, and senior leadership.

• Influence decisions and advocate for product direction across technical, operational, financial, and senior leadership audiences.

• Spearhead adoption and change planning for new capabilities, processes, and product solutions.

• Direct discovery and user research initiatives.

• Identify workflow inefficiencies and manual workarounds, proposing scalable solutions.

• Share insights, best practices, and lessons learned to enhance the product culture.

⛳️ Requirements

• A Bachelor’s degree in Business, Healthcare Administration, or a related field, or an equivalent combination of education and relevant professional experience.

• Over 7 years of experience in product management, showcasing ownership of complex products or product areas from discovery through delivery and iteration.

• Experience in revenue cycle management, healthcare finance, financial operations, or similarly intricate transaction- and workflow-driven settings.

• Proven track record in managing a scrum team and driving product execution from concept to delivery.

• Demonstrated ability to convert complex operational and business challenges into clear product strategies, requirements, and scalable solutions.

• Strong analytical capabilities with experience utilizing data, metrics, and customer or user insights to prioritize opportunities and guide product decisions.

• Excellent communication and stakeholder management abilities, capable of influencing decisions and advocating for a perspective across technical, operational, and senior leadership audiences.

• Comfort in navigating ambiguity, making thoughtful trade-offs, and balancing immediate business needs with long-term scalability.

• A collaborative mindset and strong ownership mentality, with the ability to independently drive work while engaging cross-functional partners.

• Experience in building or optimizing revenue cycle management products, healthcare financial workflows, billing or claims solutions, or related financial technology.

• Familiarity with DME, healthcare operations, reimbursement workflows, claims, billing, or other healthcare financial processes.

• Experience in creating internal tools or workflow products that support complex, high-volume operational teams.

• Proven ability to identify and simplify fragmented, manual, or inefficient processes through scalable product solutions.

• Experience working with complex integrations, data flows, or systems that span multiple stages of an operational or financial lifecycle.

• Demonstrated curiosity and initiative; proactively identifying opportunities and developing solutions.

• Knowledge or experience in leveraging artificial intelligence or automation to enhance workflows, process documentation, or extract meaningful data and insights.

🏝️ Benefits

• Opportunities for professional growth with appealing career paths.

• A healthy work-life balance supported by flexible paid time off (PTO).

• A comprehensive benefits package, including medical, dental, vision, STD & LTD insurance for full-time team members.

• A 401(k) savings plan with employer matching contributions.