Senior Product Manager, Client Activation – B2B Onboarding, KYC/KYB

This is a fully remote position, open to applicants in Malaysia, +8 more countries.

📋 Description

• Take ownership of and enhance Reap's client activation and onboarding journey.

• Create compliant B2B onboarding processes that span applications, identity verification, KYC/KYB, AML screening, risk assessment, account setup, and delivering initial value.

• Supervise in-product identity and entity verification, as well as document and registry checks, sanctions and PEP screening, risk decision-making, and audit-ready controls.

• Choose, integrate, and optimize KYC/KYB providers, identity verification vendors, and workflow engines.

• Construct configurable onboarding flows, rules, and decision-making processes that adapt to jurisdiction-specific requirements.

• Develop activation playbooks for entering new markets and launching novel use cases.

• Collaborate with Compliance and Legal to convert licensing and regulatory requirements into product specifications.

• Work alongside Engineering, Ops, Compliance, and GTM to minimize friction, manual reviews, and time-to-activation while enhancing conversion rates.

• Manage activation funnel metrics, conduct experiments, and drive a data-informed roadmap.

⛳️ Requirements

• Practical PM experience in delivering B2B client onboarding, KYC/KYB, or activation products within regulated fintech environments.

• Essential B2B experience; familiarity with consumer onboarding is a plus.

• Extensive knowledge in identity verification, KYC/KYB, sanctions and PEP screening, licensing, and data requirements across various geographies, product lines, and flow types.

• Hands-on experience with KYC/KYB providers, identity verification vendors, and workflow engines.

• Capability to balance client experience with legal and regulatory obligations, and operationalization.

• Experience in creating scalable, configurable systems such as rules engines, modular flows, and reusable components.

• Data-driven approach to products: define metrics, analyze drop-off, and prioritize based on impact.

• AI-first mindset in work and product development.

• Senior PM skills: ability to work autonomously, collaborate with Engineering, align with Ops, Compliance, Legal, and GTM, and communicate effectively with leadership.

• Experience in crypto/digital assets, onboarding across various geographies and regulatory frameworks, payments/cards/cross-border money movement, or scaling fintech into new markets is an added advantage.

🏝️ Benefits

• Comprehensive health and wellness benefits.

• Opportunities for professional development and career growth.

• Flexible work arrangements to support work-life balance.