Senior Product Manager, Carrier Capabilities

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the product vision and strategy for Carrier Capabilities.

• Convert business objectives into a prioritized roadmap for carrier capabilities.

• Establish standardized carrier capabilities and internal representations.

• Manage product decisions regarding carrier API abstractions, configuration models, error standards, and quality requirements.

• Evaluate and prioritize new carrier features and API modifications.

• Lead cross-functional teams in delivering new carrier integrations, significant upgrades, and deprecations.

• Assist in incident response and conduct post-mortems.

• Assess carrier integration quality, reliability, upgrade frequency, and operational costs.

• Enhance visibility into carrier health, coverage deficiencies, and capability maturity.

• Utilize data, customer feedback, and operational insights to adjust priorities.

• Collaborate with Carrier Partnerships, Carrier Operations, Solutions Architecture, and GTM teams.

• Act as the primary product liaison for senior stakeholders on initiatives related to carriers.

• Influence various product and engineering teams to ensure alignment.

⛳️ Requirements

• Over 4 years of experience in Product Management.

• Extensive experience managing technical platforms or APIs.

• Strong grasp of distributed systems, APIs, and integration patterns.

• Demonstrated ability to lead complex cross-team projects with significant ambiguity and impact.

• Exceptional written and verbal communication skills.

• Capability to influence senior technical and non-technical stakeholders.

• Experience with parcel carrier integrations or logistics platforms is a plus.

• A background in software engineering or other deeply technical roles is advantageous.

• Experience in scaling internal platforms utilized by multiple product teams is a bonus.

🏝️ Benefits

• Comprehensive healthcare coverage for medical, dental, and vision (90% covered by the company, including dependents).

• Pet coverage options available.

• Vacation policy allowing for an unlimited take-as-much-as-you-need approach.

• Flexible working hours.

• One week-long company-wide winter slowdown.

• Three Volunteer Days Off (VTOs).

• Work-from-home stipend to establish your home office.

• Charity donation matching up to $100.

• Dedicated programs, coaching, tools, and resources for professional and career development.

• Individual learning stipend for personal and targeted growth.

• Shippos Everywhere program featuring regular team and company off-sites and local Shippos gatherings.

• Equity included in total compensation.