Senior Product Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee the strategy, development, and implementation of essential product initiatives.

• Enhance customer value while supporting business objectives.

• Collaborate across various departments to provide effective product solutions that align with market demands and corporate goals.

• Act as the product domain authority for dealership Fixed Operations workflows.

• Assist in the launch of ARC in the Quebec market.

• Address issues related to service lane operations, repair order management, technician productivity, parts inventory, parts sales, warranty administration, customer-pay service, and optimization of dealership service performance.

• Direct appointment scheduling, management of the repair order lifecycle, parts procurement and inventory management, technician workflows, warranty administration, and customer service delivery.

• Create and expand B2B products for Canadian automotive dealerships.

⛳️ Requirements

• 6–8 years of experience in product management, including the ownership of significant product lines or features.

• Strong foundation in SaaS, cloud platforms, or enterprise technology products.

• Bachelor’s degree in Business, Computer Science, Engineering, or a related field; an advanced degree is preferred.

• Demonstrated success in developing and scaling products within cross-functional teams.

• Excellent analytical, leadership, and communication skills.

• Familiarity with Agile methodologies, product lifecycle tools, and data-driven decision-making.

• Bilingual proficiency in French and English is required.

• Experience in the automotive sector and dealership management systems.

• Expertise in dealership Fixed Operations, encompassing parts management, service department workflows, repair orders, technician dispatching, warranty processes, inventory control, and customer service operations.

• Proven experience in building scalable, user-facing B2B products that support dealership Parts, Service, and Fixed Operations workflows for Canadian automotive dealerships.

• Willingness to travel up to 25%.

🏝️ Benefits

• Competitive compensation package.

• Generous stock options.

• 100% employer-funded premium medical, dental, and vision coverage.

• Opportunities for growth and success in a rapidly evolving start-up environment.

• Engage with the latest and most innovative technologies – all developed in-house.

• Vibrant work atmosphere fostering a strong sense of community and collaboration.

• Open and transparent culture that promotes innovation, recognizes performance, and minimizes hierarchy.

• Exciting opportunities for career advancement and professional development.