Senior Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of RapidAI’s mobile and web applications utilized by acute-care teams for receiving AI triage alerts, evaluating imaging, and coordinating patient care.

• Establish the product’s strategic direction, roadmap, priorities, measurable outcomes, and provide reports on post-launch performance.

• Engage with clinicians and observe stroke codes, PE response activations, and hospital transfers to accurately identify problems.

• Develop functional prototypes using AI coding and design tools and conduct tests with clinicians.

• Compose epics, user stories, testable acceptance criteria, edge cases, error states, and analytics events.

• Recognize opportunities for language models and agents to assist care teams, establish quality evaluations, and design for model inaccuracies.

• Manage notification behaviors, thresholds, settings, delivery monitoring, and supportability in collaboration with Platform and Engineering.

• Outline reusable product patterns for notifications, patient-list cards, case summaries, status feeds, and settings.

• Operate within medical-device design controls alongside Quality, Regulatory, and Clinical teams; contribute to risk analysis, usability engineering, verification, validation, and release readiness.

• Collaborate with Design and Engineering teams across different time zones.

• Share updates on the roadmap, decision records, release notes, demos, and product choices with executives and clinical, sales, and support teams.

• Facilitate key customer discussions and provide product information to support product marketing and customer success.

• Enhance AI agents and workflows utilized by the product team and mentor fellow product managers.

⛳️ Requirements

• A minimum of 5 years of experience in software product management, including responsibility for a mobile or web product that professionals depend on for their daily tasks.

• A Bachelor’s degree in engineering, computer science, life sciences, nursing or another healthcare profession, business, or a related field, or equivalent work experience.

• Proficient in employing AI through repeatable workflows for research synthesis, requirements analysis, and prototyping, demonstrating its impact on speed or quality.

• Practical experience in constructing functional prototypes or tools using AI coding tools and testing them with actual users.

• Ability to prioritize product features with incomplete information; capable of articulating assumptions and adapting based on evidence.

• Proven track record of writing precise, testable, and comprehensive requirements that address edge cases.

• Strong understanding of mobile products, including iOS and Android conventions, push notifications, Focus and Do Not Disturb features, critical alerts, poor connectivity, app store review processes, staged rollouts, and legacy app versions.

• Technical proficiency in APIs, data models, and system architecture.

• Exceptional writing skills and the ability to clearly communicate decisions to clinicians, engineers, and executives.

• Experience in managing AI-assisted work, including establishing quality criteria, critically evaluating outputs, and identifying errors.

• Preferred: experience developing products for clinicians, especially in acute care, or a clinical background such as nursing.

• Preferred: experience in delivering software as a medical device or in regulated environments; familiarity with FDA design controls, ISO 13485, IEC 62304, ISO 14971, and IEC 62366.

• Preferred: experience launching AI-powered features, conducting evaluations, assessing model output quality, and designing for potential model failures.

• Preferred: experience in building agents, automations, or skills utilized in everyday tasks.

• Preferred: experience with real-time messaging, alerting, or care-team communication products.

• Preferred: familiarity with DICOM, HL7, FHIR, and HIPAA regulations.

• Preferred: experience in product analytics, including event instrumentation, funnels, and cohort analysis.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Flexible work hours and the option for remote work.

• Opportunities for professional development and continuing education.

• Collaborative and innovative work environment.