Senior Product Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Take charge of the product vision and roadmap for payroll and integrations.

• Establish the product direction and ensure company-wide alignment.

• Lead payroll initiatives across Canadian and US jurisdictions from initial discovery to launch and adoption.

• Manage the integrations portfolio comprehensively, including decisions on build, maintenance, refactoring, and sunset.

• Define the direction for APIs and platforms.

• Regularly engage with customers to comprehend payroll workflows, challenges, and priorities.

• Establish and utilize metrics to assess payroll accuracy and integration health.

• Collaborate with design, engineering, QA, support, sales, and customer success teams.

• Develop go-to-market strategies in partnership with customer-facing teams.

• Ensure successful customer adoption following product launches.

• Acquire in-depth knowledge of the payroll product and identify improvement opportunities within the first two months.

• Conduct interviews with at least a dozen customers and collaborate with support and implementation teams.

• Publish a comprehensive Canada/US payroll and integrations roadmap.

• Deliver a significant product enhancement and evaluate its impact.

• Document the strategy for the integrations portfolio.

⛳️ Requirements

• Minimum of 6 years in product management.

• Proven experience overseeing a product area from start to finish.

• Practical payroll experience in Canada or the United States.

• Familiarity with remittance deadlines, year-end processing, and tax compliance.

• Background in B2B SaaS with operational complexities.

• Experience with implementation, data migration, or third-party systems.

• Capability to work directly with data and draw evidence-based conclusions.

• Product-level proficiency with APIs and integrations.

• Ability to engage in technical design discussions and make informed tradeoffs.

• Strong and persuasive writing skills.

• Proven track record of delivering products that are adopted by customers.

• Nice to have: payroll experience in both Canada and the US.

• Nice to have: experience in benefits, tax, fintech, or healthcare.

• Nice to have: experience in platform, API, or partner ecosystem product work.

• Nice to have: experience with POS or HRIS integrations.

• Nice to have: customer experience in hospitality, restaurant, or multi-unit franchise sectors.

🏝️ Benefits

• Flexible remote work options or the opportunity to work from the Downtown Vancouver office.

• A supportive environment that nurtures passion for work.

• Opportunities for both professional and personal growth.

• Conversations focused on personal and professional goal setting.

• An equal opportunity workplace.

• Accommodations available upon request for candidates with disabilities.