Senior Product Manager

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Collaborate with operations, finance, patient advocacy, executive leadership, and other stakeholders to comprehend business objectives and operational hurdles.

• Lead workshops, interviews, and working sessions to pinpoint business needs and opportunities for enhancement.

• Document existing and future workflows, business processes, and specific requirements.

• Convert intricate business needs into product specifications and implementation strategies.

• Assist in defining the product vision, setting priorities, and recommending roadmaps.

• Create and manage product backlogs, including epics, features, and user stories.

• Work closely with development teams to clarify requirements and eliminate delivery challenges.

• Engage in sprint planning, backlog refinement, sprint reviews, and retrospectives.

• Aid in prioritizing based on business value, effort, risk, and strategic coherence.

• Ensure that delivered solutions align with business objectives and meet user expectations.

• Define workflows, functional specifications, and integration needs for both internal and third-party technology solutions.

• Collaborate with technology teams and external vendors to assess capabilities and align solutions with business requirements.

• Coordinate activities related to implementation, testing, and deployment.

• Identify chances to streamline business processes through technological advancements.

• Support the adoption of solutions and assess the delivered business value.

• Communicate project status, risks, dependencies, and recommendations to leadership effectively.

• Foster alignment across business and technology teams.

• Develop implementation plans, training materials, and strategies for adoption.

• Assist in organizational change management initiatives.

⛳️ Requirements

• Bachelor's degree in Business, Healthcare Administration, Information Systems, Computer Science, or a related field.

• Over 6 years of experience in healthcare technology, product management, systems design consulting, business analysis, or similar roles.

• Proven experience in gathering requirements from business stakeholders and translating them into technology solutions.

• Skilled in designing workflows and documenting business processes and functional specifications.

• Experience in Agile software development environments.

• Knowledge of supporting the implementation of both internally developed and third-party technology solutions.

• Strong facilitation, communication, and stakeholder management abilities.

• Capability to work independently and manage multiple projects concurrently.

• Preferred: experience with Medicaid, healthcare payers, revenue cycle, patient engagement, care management, eligibility, or enrollment-related processes.

• Preferred: familiarity with healthcare interoperability standards, including APIs, HL7, or FHIR.

• Preferred: experience in workflow design, process enhancement, and operational transformation initiatives.

• Preferred: hands-on experience with internally developed software and commercial off-the-shelf platforms.

• Preferred: understanding of software configuration, system integrations, and technical implementation teams.

• Preferred: experience with Jira, Azure DevOps, or comparable product management tools.

• Preferred: background in rapidly growing healthcare organizations.

🏝️ Benefits

• Employer-subsidized medical coverage with an additional cost-offset benefit.

• Dental and vision insurance.

• Company-paid life and disability insurance effective from day one.

• 401(k) retirement plan with an annual match of up to $2,000.

• Flexible spending accounts.

• Employee Assistance Program.

• Wellness benefits.

• Culture that promotes work/life balance.

• Option for remote work.