Junior Product Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Assist in the implementation of ShipHawk's TMS product roadmap, ensuring it aligns with customer needs and business objectives.

• Collect and assess customer feedback, operational workflows, and product data to pinpoint areas for enhancement.

• Convert business requirements into well-defined user stories, acceptance criteria, and product specifications.

• Work in partnership with engineering and UX teams throughout the entire product development process, from initial discovery to final release.

• Aid in product discovery, testing, and validation to guarantee that new features address genuine customer challenges.

• Cultivate a comprehensive understanding of shipping workflows, carrier integrations, rate shopping, label generation, and transportation operations.

• Collaborate with customer success, implementation, and support teams to investigate product issues and prioritize improvements.

• Monitor product performance, adoption, and customer feedback to assess the effects of new features.

• Support product launches, documentation, and internal training to ensure successful feature adoption.

• Keep abreast of industry trends, competitor offerings, and emerging technologies in shipping and transportation management.

• Report directly to the Director of Product.

⛳️ Requirements

• 1–3 years of experience in product management, product ownership, business analysis, or a related role within a technology organization.

• Experience in or strong interest in transportation management, shipping software, logistics, or supply chain technology.

• Familiarity with B2B SaaS products and agile software development methodologies.

• Ability to convert customer needs and business challenges into clear, actionable product requirements.

• Strong analytical and problem-solving abilities with a keen attention to detail.

• Comfortable collaborating with technical teams and learning about APIs, integrations, and complex software workflows.

• Excellent written and verbal communication skills, with the ability to work collaboratively across teams.

• Highly organized, proactive, and adept at managing competing priorities.

• Curious, eager to learn, and motivated to advance into a strategic product management role.

🏝️ Benefits

• Competitive compensation and equity.

• Remote work flexibility and a collaborative team environment.

• Clear pathways for professional growth and career advancement.

• Mentorship from seasoned product leaders.

• Hands-on experience in product management.

• Opportunity to contribute to the development of innovative shipping technology utilized by expanding businesses.