Senior Product Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Take ownership of product areas from discovery and strategy all the way through to delivery, launch, measurement, and iteration.

• Build relationships with customers and engage in discovery calls, sales discussions, feedback sessions, and post-launch confirmations.

• Identify customer challenges and opportunities by conducting research, analyzing product data, observing market trends, evaluating competitors, and gathering input from cross-functional teams.

• Transform ambiguous challenges into clear product direction, priorities, requirements, prototypes, and measurable outcomes.

• Collaborate with Engineering and UX teams throughout the discovery and delivery phases.

• Create and maintain product roadmaps that align customer needs with company strategy and business goals.

• Prioritize opportunities by assessing evidence, product judgment, business impact, technical feasibility, and strategic alignment.

• Work in coordination with go-to-market teams to effectively position, launch, and support product capabilities.

• Define success criteria and evaluate adoption, customer value, and business impact following the launch.

• Challenge existing assumptions and leverage customer data to enhance decision-making.

• Refine product discovery, planning, communication, documentation, and delivery processes.

• Utilize modern AI tools for research, synthesis, prototyping, analysis, and product development.

• Mentor and collaborate with fellow product team members.

• Within the first year, gain a deeper understanding of Orchestry’s customers, market, product, and the Microsoft 365 ecosystem; take ownership of significant product areas; establish relationships; validate investments; enhance discovery-to-Engineering workflows; deliver capabilities; and showcase outcomes.

⛳️ Requirements

• A minimum of 6 years of product management experience, ideally in a B2B SaaS context, with proven senior-level ownership of complex products or significant product areas.

• Experience managing software products or major product areas throughout the entire product lifecycle.

• Strong skills in customer discovery and a genuine eagerness to engage directly with customers.

• Proven ability to translate customer and market insights into effective product decisions.

• Strong product judgment and the confidence to form and defend a viewpoint.

• Able to make decisions in uncertain environments without waiting for complete information.

• Exceptional written and verbal communication skills.

• Experience collaborating closely with software engineers and sufficient technical fluency to engage meaningfully in discussions about architecture, feasibility, API, integration, and implementation.

• Strong analytical abilities and experience using both quantitative and qualitative data to inform product decisions.

• Experience in defining product outcomes and assessing the success of launches.

• Capability to work across Engineering, UX, Sales, Marketing, Customer Success, Support, and leadership without formal authority.

• Comfortable in a dynamic startup or scale-up environment with broad roles and shifting priorities.

• High level of ownership and responsibility.

• Nice to have: Background in enterprise SaaS, IT administration, security, governance, or platform products.

• Nice to have: Experience in developing products for technical or administrative users.

• Nice to have: Familiarity with Microsoft 365, Teams, SharePoint, Entra ID, Microsoft Graph, Power Platform, or the wider Microsoft ecosystem.

• Nice to have: Experience with APIs, integrations, permissions, identity, or enterprise security concepts.

• Nice to have: Background in AI-enabled products, LLMs, agents, MCP, or AI-assisted product development.

• Nice to have: Experience collaborating with remote and distributed teams.

• Nice to have: Experience mentoring Product Managers or enhancing product management practices.

🏝️ Benefits

• Competitive salary.

• Equity opportunities.

• Comprehensive benefits package.

• Remote-first work environment.

• Flexibility in your work approach.

• Significant autonomy in your role.

• A smart, kind, no-ego team culture.

• Accountability for achieving meaningful outcomes.