Senior Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the comprehensive modernization strategy for an established product line, which includes the target-state product, migration pathway, and multi-year investment planning.

• Engage in thorough discovery sessions with current customers, former customers, and potential clients.

• Construct and advocate for business cases that encompass market sizing, retention risks, expansion opportunities, and build/buy/partner considerations.

• Determine which elements will be retained, reimagined, or phased out, and effectively communicate these decisions both internally and externally.

• Assess opportunities for AI-native capabilities to supplant legacy workflows.

• Formulate competitive strategies and position the modernized product for success.

• Convert strategic plans into PRDs, specifications, and acceptance criteria.

• Collaborate with Engineering and Architecture on replatforming, data migration, phased implementation, and parity thresholds.

• Establish and monitor modernization success metrics, including migration velocity, retention, adoption, and NPS recovery.

• Prioritize scope trade-offs to deliver value within quarters rather than years.

• Design the customer migration and communication strategy in partnership with Customer Success and Implementation.

• Develop positioning and messaging and empower Sales to convey the vision effectively.

• Represent the modernization initiative externally to key customers, industry partners, and during conferences.

• Assist in strategic deals and collect competitive intelligence in collaboration with Sales.

⛳️ Requirements

• Over 7 years of product management experience in B2B SaaS, having owned at least one product area end-to-end at the strategic level.

• Proven experience leading product modernization efforts, replatforming initiatives, legacy migrations, or significant rewrites, including customer transitions.

• Demonstrated capability to function independently in ambiguous, zero-to-one-adjacent environments within an established organization.

• A history of developing business cases and multi-year roadmaps that secured executive investment.

• Experience working alongside Engineering on architectural trade-offs and the phased delivery of large-scale projects.

• Strong analytical abilities with experience in using product analytics tools such as Pendo, Amplitude, or comparable platforms.

• Excellent communication skills with the ability to influence stakeholders ranging from C-suite executives to individual customers.

• A bachelor's degree in business, engineering, or a related field; an MBA is a plus.

• Experience in mortgage lending, lending compliance, financial services technology, or regulatory technology is preferred.

• Familiarity with regulatory-driven products such as HMDA, TRID, fair lending, or licensing is an advantage.

• Experience with products acquired through mergers and acquisitions and integrated into a larger platform is a plus.

🏝️ Benefits

• Responsible PTO Plan that complies with or exceeds state and local medical and family leave regulations.

• 11 paid holidays.

• Community and social events.

• Mental Health Benefits.

• Medical, Dental, and Vision insurance.

• Company-sponsored Group Life Insurance.

• Company-sponsored Short- and Long-Term Disability.

• Flexible Spending Account & Health Savings Account.

• Aflac Benefits – Critical Illness, Cancer Protection, & Hospital Choice.

• Pet Insurance.

• 401(k) plan with company match, available from Day 1 of employment.

• 2 Paid Volunteer Time Off Days.

• A fun, fast-paced work environment.