Senior Product Manager

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Take ownership of the growth strategy for LabXchange, focusing on acquisition, activation, engagement, and retention.

• Transform the growth strategy into a prioritized roadmap.

• Expand the user base through organic search, marketing initiatives, partnerships, and referral loops.

• Enhance onboarding processes, content discovery, and pathways for returning users.

• Establish growth metrics, develop and maintain dashboards, conduct funnel and cohort analysis, and influence product decisions.

• Execute experiments, encompassing hypothesis formulation, A/B test design, impact assessment, and dissemination of insights.

• Propel SEO and content discoverability in collaboration with content and engineering teams.

• Oversee the core library experience and the organization and discoverability of educational content.

• Manage the development and redesign processes of the LabXchange platform.

• Collaborate effectively with engineering, design, content, marketing teams, and partners.

• Keep stakeholders and funders updated on progress and outcomes.

• Supervise cross-functional projects, including priorities, timelines, dependencies, and expectations.

• Announce updates in Slack channels and facilitate stakeholder catch-ups.

• Conduct interviews, surveys, and usability testing with students and educators from around the globe.

• Lead a multi-timezone team to fulfill LabXchange's growth objectives.

⛳️ Requirements

• Over 8 years of relevant experience in product management, demonstrating a solid history in growth.

• Proven success in expanding a digital product's user base and engagement, supported by measurable outcomes.

• Strong analytical skills in data interpretation.

• Practical experience in conducting growth tests.

• Ability to translate analysis into clear priorities and communicate them effectively to both technical and non-technical audiences.

• Experience collaborating closely with engineering, design, and marketing teams.

• Experience managing an outsourced engineering team while working alongside in-house designers and content creators.

• Comfortable experimenting with AI tools, particularly Claude and Claude Code, and open to exploring other emerging technologies.

• Must be eligible to work in South Africa.

• SEO knowledge, including technical SEO, content strategy, and keyword research is a plus.

• Background in education technology, online learning, or science content is advantageous.

• Experience with mission-driven, non-profit, or grant-funded products is beneficial.

• Familiarity with scaling products for a global audience, particularly in emerging markets is a plus.

🏝️ Benefits

• An inclusive workplace where individual differences are acknowledged, valued, and supported.