Senior Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of product strategy and outcomes for a key domain, such as Education or open source products.

• Establish a multi-quarter product strategy and roadmap, prioritizing initiatives based on user insights, technical dependencies, resource availability, and overall impact.

• Conduct user discovery and make product decisions with minimal oversight.

• Collaborate with Engineering to shape product direction, focusing on architecture, scalability, and user requirements.

• Convert institutional needs and implementation challenges into a strategic product roadmap.

• Define success criteria for releases and collaborate with Technical Project Management.

• Engage in sprint planning, backlog refinement, and retrospective meetings.

• Set realistic commitments with stakeholders and lead discussions on scope or priority changes.

• Work alongside Design and Engineering to create intuitive data management and system configuration experiences.

• Specify integration requirements for third-party tools.

• Establish success metrics related to adoption, usage, and student outcomes.

• Generate value and grant reports for institutional partners, leadership, and funders.

• Contribute to portfolio strategy and cross-product investment decisions.

• Present updates, impact, and roadmap to donors, funders, and partner leadership.

• Align Data Science, Engineering, Implementation, and Program teams around common priorities.

• Coach and mentor colleagues, enhancing practices in discovery, prioritization, and decision documentation.

• Oversee go-to-market readiness, including documentation, training materials, and partner onboarding.

⛳️ Requirements

• Strong alignment with DataKind's mission and values, showing a commitment to educational equity and data-driven social impact.

• Over 6 years of product management experience with Agile methodologies, including full ownership of a product line or domain from discovery to launch and scaling for enterprise software.

• A minimum of 2 years of experience with data infrastructure, backend systems, or B2B SaaS platforms.

• Comprehensive understanding of data ingestion, ETL processes, cloud storage, and API design.

• Experience in the Edtech or open source industries.

• Proficient in SQL and Git workflows.

• Proven track record of independently establishing product strategy and roadmap while making scope and sequencing decisions in ambiguous situations.

• Experience influencing senior stakeholders and aligning cross-functional teams without direct authority.

• Background in representing a product to external audiences such as partners, customers, or funders.

• Experience in mentoring other product managers or enhancing a team's product practices.

• Proven ability to translate requirements from complex, multi-stakeholder environments into clear specifications and to communicate technical concepts to non-technical audiences.

• Experience utilizing metrics to inform product decisions and illustrate impact.

• Applicants must possess a permanent U.S. address and be authorized to work in the United States on a full-time basis indefinitely without employer visa sponsorship.

• Preferred: knowledge of data privacy and security regulations, particularly FERPA compliance and student data protection.

• Preferred: experience with API product management and tools designed for developers.

• Preferred: a background in social impact measurement and collaboration with mission-driven organizations.

• Preferred: understanding of AI/ML applications within education and student support systems.

• Preferred: experience collaborating with nonprofit organizations or grant-funded initiatives.

🏝️ Benefits

• Shared time off.

• Organization-wide recharge days.

• Bi-weekly meeting-free days.

• Flexible PTO, with a minimum of 20 vacation days strongly encouraged each year.

• 100% employer-covered medical, vision, and dental benefits for employees.

• 72% coverage for dependents.

• Wellness reimbursement program.

• 12 weeks of paid parental leave.

• Annual professional development funding.

• Opportunities for mentorship and advancement.

• 401(k) plan with 5% employer matching.

• In-person conferences, strategic planning sessions, and an annual staff retreat.

• A diverse, equitable, and inclusive work environment.