Senior Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee products tailored for customer usage while addressing moderately complex to intricate issues.

• Shape and provide guidance on high-value AI opportunities across CenterWell's Home Health, Primary Care, and Pharmacy divisions.

• Manage and advance CenterWell's collection of AI products.

• Promote consistency, strategic reuse, and comprehension across AI initiatives.

• Collaborate with AI Product Managers to identify synergies, minimize duplication, and enhance the value of AI investments.

• Discover opportunities for shared capabilities and strategic reuse among AI projects.

• Evaluate proposed AI investments for their value, scalability, duplication risk, and alignment with CenterWell's AI product strategy.

• Foster collaboration among executive partners on AI product initiatives.

• Refine business cases, value hypotheses, and success metrics to inform investment decisions.

• Develop portfolio-level perspectives of AI products, dependencies, roadmaps, and opportunities.

• Establish best practices, governance frameworks, and product structures.

• Communicate the portfolio strategy, product recommendations, and AI investment opportunities to senior leaders and partners.

• Support test-and-learn initiatives and enhance product solutions using performance data and feedback.

• Ensure solutions adhere to human-centered design principles, improving experiences for associates, patients, providers, and members.

• Track trends in AI, automation, and healthcare improvements to guide opportunity development.

⛳️ Requirements

• Bachelor's degree in Business, Healthcare, Engineering, Information Technology, or a related discipline.

• Over 5 years of experience in product management or similar roles.

• Familiarity with AI/ML products and recent generative AI applications in healthcare.

• Proven experience collaborating with product, engineering, operations, and partners.

• Strong analytical skills with a background in using data to establish metrics, assess value, and inform decisions.

• Experience in process mapping and workflow analysis, including pinpointing inefficiencies and potential improvements.

• Ability to work during Eastern Time Zone hours.

• Background in AI products within healthcare settings, encompassing clinical workflows, pharmacy operations, or care delivery models.

• Experience in portfolio management, refining product roadmaps across multiple projects.

• Proven track record in defining and monitoring KPIs, leading indicators, and metrics for value realization.

• Proficient in using Figma, Miro, or Visio.

• Experience in Agile or test-and-learn environments.

• Access to home internet with a minimum download speed of 25 Mbps and upload speed of 10 Mbps.

• A dedicated workspace free from interruptions to protect member PHI/HIPAA information.

🏝️ Benefits

• Bonus incentive plan based on company and/or individual performance.

• Medical benefits.

• Dental benefits.

• Vision benefits.

• 401(k) retirement savings plan.

• Paid time off.

• Company holidays.

• Personal holidays.

• Paid parental leave.

• Paid caregiver leave.

• Short-term disability.

• Long-term disability.

• Life insurance.

• Personal wellness support.

• Options for home or hybrid home/office work arrangements.

• Occasional travel to Humana offices for training or meetings.