Payment Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Clarify system behavior, encompassing callback timeouts, rules for withdrawal holds and releases, gateway configuration setups, and error messages presented to players.

• Enhance and streamline the seven essential back-office operational screens: projects, gateways, payment groups, methods, orders, transactions, and logs.

• Spearhead time-constrained discovery spikes across eleven internal systems, which include player accounts, wallets, KYC, fraud checks, reconciliation, and taxation.

• Outline regional migration rollout phases, validation protocols, progression criteria, and rollback strategies.

• Ensure continuous alignment and communication with local operations, support teams, and business stakeholders regarding changes, risks, and contingency strategies.

• Create post-launch protocols for incident management, configuration updates, onboarding new payment methods, and maintaining integration health.

⛳️ Requirements

• A minimum of 4 years in product management, with at least 2 years in payments, fintech, or intricate transactional systems, demonstrating ownership over a product area instead of merely managing a backlog.

• Proficiency in reading API contracts and independently tracing transactions across multiple systems.

• A documented history of producing clear requirements, detailing explicit outcomes, well-defined acceptance criteria, and precise boundaries.

• A data-driven mindset for making product decisions, comfortable working with metrics like conversion rates, approval rates, failure reasons, and cost per transaction to discern meaningful insights.

• At least an Intermediate level of English proficiency for all documentation, ticketing, and daily cross-team interactions.

• Ability to thrive in uncertain conditions, with a talent for designing minimal experiments to dispel uncertainty when answers are not readily available.

• A strong sense of ownership and commitment to transparent communication, with the initiative to inform impacted regions promptly and clearly when issues arise.

• Problem-solving capabilities aimed at reducing complexity, addressing unknowns early, and preventing rework prior to development initiation.

🏝️ Benefits

• Health & Wellness Focus

• Global Medical Coverage

• Growth Opportunities

• Benefits Programs (including compensation for gym, dental, psychological services, etc.)

• Performance-Driven Rewards

• Dynamic Work Environment