Senior Product Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Take ownership of the product strategy and long-term roadmap for Acumatica’s Distribution Edition.

• Articulate and disseminate the product vision in alignment with corporate strategy and various industry editions.

• Convert insights from customers, partners, and the market into prioritized market requirements for engineering.

• Develop business cases for proposed investments and oversee scope, timing, and trade-offs.

• Make decisions regarding build, buy, and partnerships, including responsibilities for the ISV ecosystem.

• Identify opportunities for AI within areas such as demand forecasting, replenishment, order exceptions, pricing, and warehouse operations.

• Create AI workflows that prioritize trust, transparency, and operational control.

• Establish measurable outcomes like inventory turns, fill rates, order accuracy, and time savings.

• Collaborate with distributors, resellers, and ISV partners to grasp operational and market needs.

• Monitor competitors and market trends to develop unique selling propositions for sales and marketing.

• Serve as the subject matter expert on Distribution both internally and externally.

• Partner with engineering and UX teams on design, scope, delivery, functional designs, and release planning.

• Lead launch preparations, including beta programs, early adopters, documentation, training reviews, and enablement.

• Develop sales materials such as demonstrations, data sheets, and presentations.

• Track product quality and adoption metrics to drive enhancements.

• Address escalations from support, customer success, and implementation teams.

• Contribute to the knowledge base content and partner education initiatives.

⛳️ Requirements

• Over 7 years of experience in product management within the business applications and ERP sectors.

• Direct domain expertise in the distribution vertical market.

• Experience with products related to inventory, warehouse management, order management, purchasing, and supply chain management.

• Proven history of guiding products from market requirements to launch, achieving measurable outcomes.

• Experience collaborating with ISVs, partners, or other platform ecosystems.

• Strong skills in roadmap development and prioritization, with decisions linked to customer value and business results.

• Knowledge of distributor operations, including margin pressures, service levels, and channel complexities.

• A mix of business acumen and technical knowledge, with the ability to work closely with engineers.

• Excellent written and verbal communication skills, capable of engaging with executives, customers, and partners.

• Practical fluency with LLMs, agentic workflows, retrieval processes, and tool utilization.

• Sound understanding of reliable AI technologies and their practical applications.

• Experience in defining evaluation and quality criteria for AI in supply chain processes, focusing on accuracy, explainability, and human oversight.

• Regular personal use of AI for product tasks and the ability to model and teach its application.

• A clear perspective on the transformative impact of AI on supply chain management, with the ability to differentiate genuine value from hype.

🏝️ Benefits

• Competitive compensation package, including opportunities for annual bonuses (eligibility based on role).

• Employer-matched RRSP program to aid in achieving your long-term financial objectives.

• Generous vacation, personal days, and sick leave benefits.

• Flexible work options, including hybrid and fully remote arrangements.

• Continuous learning and development through training and certification programs.

• Comprehensive health and dental benefits, including virtual healthcare services and health and personal spending accounts.

• Wellness initiatives and an Employee Assistance Program (EAP).

• Employee recognition and rewards programs that acknowledge your contributions.

• Company-matched charitable donations to support causes important to you.

• A collaborative, inclusive, and people-oriented culture that fosters your growth.