Senior Product Manager, AI-Native Products

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the product strategy and roadmap for a security product aimed at agents.

• Establish priorities from the initial product definition all the way through to launch.

• Conduct discovery research with customers, design partners, and MSP partners.

• Transform customer feedback and usage analytics into informed roadmap decisions.

• Lead the delivery of products from 0 to 1 in collaboration with engineering, design, and go-to-market teams.

• Make informed trade-offs, manage project scope, and ensure successful product delivery to customers.

• Set and achieve targets for activation, usage, and customer retention.

• Implement experimentation programs aimed at enhancing adoption and engagement.

• Collaborate with the Securing AI PM and AI Safety Office to ensure compliance with internal AI standards.

• Define and uphold the product evaluation framework.

• Provide necessary requirements and evidence for decisions regarding packaging, licensing, and MSP/MSSP models.

• Work alongside pricing, finance, sales, and other business teams to develop commercial models.

• Utilize AI tools to prototype concepts and identify potential product risks.

• Contribute to weekly updates, launch standups, quarterly business review materials, and enablement content.

• Present briefings to executives and internal field teams.

⛳️ Requirements

• Over 5 years of experience in product management or a related field.

• Proven track record of building products for expert users.

• Direct, hands-on experience with the LLM product stack, including RAG, prompt engineering, evaluations, model selection trade-offs, latency versus quality decisions, and hallucination mitigation.

• Strong understanding of AI feature adoption, onboarding processes, default behaviors, engagement expansion, and trust-related failure modes.

• Exceptional written and verbal communication skills suitable for executive-level interactions.

• Hands-on experience in navigating and driving action in ambiguous environments.

• Legal authorization to work in the United States without the need for employer sponsorship.

• Strong plus: Experience in cybersecurity, security operations, IT operations, or observability products.

• Strong plus: Hands-on experience with agentic systems, including tool-calling, multi-agent orchestration, MCP, or similar technologies.

• Strong plus: Familiarity with AI governance, data loss prevention, or enforcement of acceptable-use policies.

• Strong plus: Experience with MSP or MSSP channel products, particularly in multi-tenant and partner-delivered contexts.

🏝️ Benefits

• Eligibility for bonuses.

• Comprehensive benefits package.

• A remote-first working environment.

• Employee-led networks focused on diversity and inclusion.

• Annual initiatives for charity and fundraising.

• Volunteer days available.

• Global initiatives for employee sustainability.

• Global competitions in fitness and trivia.

• Global well-being days.

• Monthly webinars and training sessions focused on well-being.

• Commitment to equal opportunity and recruitment accommodations.