Senior Product Manager – Agentic Commerce

This is a fully remote position, open to applicants in Arizona, +1 more state.

📋 Description

• Tackle complex challenges by implementing creative solutions.

• Evaluate risks and opportunities using sound judgment and deliver well-structured, data-driven written narratives.

• Foster constructive, collaborative relationships with engineers, designers, peers, and company leaders.

• Create and sustain a product roadmap through discussions with internal stakeholders and customers to enhance the post-approval customer experience.

• Spearhead cross-functional initiatives to pinpoint business challenges, mitigate risks, and validate proposed solutions through customer and market research.

• Define use cases, features, requirements, and acceptance criteria for desired product functionalities.

• Establish iterative release schedules with dependent teams to ensure timely delivery of value and features.

• Oversee and enhance the digital storefront and commerce journey, including merchandising, application, checkout, and post-purchase flows, utilizing funnel and conversion data.

• Test, measure, and refine product experiences to identify friction points and promote data-driven enhancements.

• Manage stakeholder expectations and communicate timelines, obstacles, successes, and failures.

• Analyze the performance of product features.

• Secure organizational buy-in and maintain communication with various functional areas.

⛳️ Requirements

• 5 to 7 years of experience in software Product Management.

• Proven experience in owning and managing trust-building products in a consumer-focused digital environment.

• Direct experience in conceptualizing and implementing agentic commerce solutions.

• Hands-on experience with B2B2C commerce platforms and shopping experiences.

• Practical experience in commerce or digital storefront products—conversion optimization, trust-building, customer acquisition, and A/B testing across web and mobile.

• Ability to design and iterate on experiences that minimize customer effort and enhance shopability across web and mobile.

• Experience configuring or optimizing AI chatbot workflows for self-service customer resolution.

• Familiarity with financial services or fintech products—comfortable navigating payment flows, lease or loan lifecycle management, and the associated regulatory context.

• Capability to transition from high-level strategy to detailed execution.

• Outstanding communication skills: listening, speaking, collaborating, and a proven ability to write and present effectively to diverse audiences.

• High integrity and the ambition to relentlessly pursue the best possible product and service.

• Demonstrated self-motivation, self-direction, and flexibility in a fast-paced environment.

• Passion and enthusiasm for innovating exciting new products.

• Bachelor's degree or equivalent work experience.

• Experience with payment or billing products.

• Familiarity with commerce platforms or merchant storefront integrations (hosted checkout, APIs, SDKs, or plug-ins).

• Experience with customer notification systems—push, email, or SMS triggers associated with account or payment events.

• Background in lease-to-own, BNPL, or other consumer lending/FinTech products.

• Experience with mobile and web-based products.

• Familiarity with risk products.

🏝️ Benefits

• Competitive Compensation.

• Comprehensive Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave.

• Company Matched 401k.

• Paid Time Off + Paid Holidays + Paid Volunteer Hours.

• Employee Resource Groups (Black Inclusion Group, Women in Leadership, PRIDE, Adelante).

• Employee Stock Purchase Program.

• Tuition Reimbursement.

• Charitable Gift Matching.

• Job-required equipment and services.