Senior Product Designer, B2B Lifecycle

This is a fully remote position, open to applicants in Serbia, +4 more countries.

📋 Description

• Create comprehensive onboarding and activation processes for business partners, guiding them from initial entry to a fully operational account.

• Transform document-intensive, regulated procedures into straightforward, guided experiences featuring transparent statuses, meaningful feedback, and no obstacles.

• Develop activation experiences for financial products while articulating their value and usage to partners.

• Design tools that enable partners to manage organizations, teams, roles, and permissions effectively.

• Collaborate with the Product Manager to comprehend business requirements, identify underlying issues, and convert them into design solutions.

• Work alongside UX Researchers to validate assumptions with actual partners.

• Partner with a UX Writer to enhance the readability of complex, formal content.

• Collaborate with engineering throughout the delivery process, ensuring the quality of production releases.

⛳️ Requirements

• A minimum of 5 years of product design experience, particularly with complex, logic-driven products.

• Strong systems thinking ability; comfortable with multi-step processes, edge cases, states, and rules.

• Capacity to simplify intricate, formal, and regulated procedures.

• Solid product thinking skills and understanding of business context along with partner needs.

• A portfolio demonstrating end-to-end ownership, from problem framing to polished, production-ready user interfaces.

• Experience in cross-functional teams collaborating with product managers, researchers, writers, and engineers.

• High standards of craftsmanship and attention to detail in shipped work.

• Ability to enhance workflows using AI tools.

• Nice to have: experience with B2B, SaaS, admin panels, or other professional-user products.

• Nice to have: experience in fintech, KYC/verification processes, or other regulated fields.

• Nice to have: experience in designing roles, permissions, and multi-user account frameworks.

• Nice to have: experience contributing to or working within a design system.

🏝️ Benefits

• Work remotely from any location around the globe.

• Support for individual relocation plans.

• Options for employee registration in Armenia, Georgia, Serbia, Poland, and Spain.

• Flexible working hours.

• Autonomy and responsibility from the outset.

• Participation in an employee stock options program.

• An inclusive, high-performing workplace that supports growth and development.