Senior Principal Content Strategist

This is a fully remote position, open to applicants in Norway, +6 more countries.

📋 Description

• Establish and lead the content strategy for Forma Design and Autodesk’s interconnected platform.

• Influence product direction and customer journeys across various in-product experiences, educational content, agentic and conversational AI interactions, and additional customer engagement points.

• Collaborate with Product, Design, Engineering, Research, Data Science, and other cross-functional teams to weave content strategy into product development.

• Craft intuitive, engaging, personalized, and contextual learning and onboarding experiences.

• Innovate AI-driven content workflows to enhance content output and quality.

• Create scalable frameworks, governance models, and operational practices to ensure consistent and high-quality user experiences.

• Oversee terminology, naming conventions, and content systems that bolster connected user experiences and support platform expansion.

• Establish success metrics for content quality and iterate based on research and cross-functional collaboration.

• Monitor trends in content strategy, design, and AI, while disseminating knowledge across AEC Experience Foundations.

• Guide and mentor other strategists, providing strategic insights to elevate content quality and coherence across teams.

⛳️ Requirements

• A minimum of 10 years of experience in UX writing, content design, content strategy, product design, service design, conversation design, or a related experience design field.

• Proven track record of producing high-quality, in-product content design and strategy within complex digital product settings and/or software applications.

• Experience in developing AI-native workflows and a strong desire to challenge conventional approaches.

• Proficiency in simplifying complex and technical topics into clear and concise written, visual, or video content.

• Experience in defining product direction alongside Product, Design, Engineering, and Research teams.

• Exceptional communication and storytelling abilities, with the capacity to articulate design rationale and influence senior stakeholders.

• Demonstrated dedication to customer-focused design, iterative processes, and data-driven decision-making.

• Proven ability to thrive in fast-paced, AI-driven environments where product capabilities rapidly evolve and content must adapt accordingly.

• Expertise in designing engaging, personalized, and contextual in-product onboarding and learning experiences that transform traditional support models.

• Experience in creating AI-enhanced user experiences.

• Bachelor’s degree in English, Communications, Human-Computer Interaction, Information Design, Journalism, or a related field, or equivalent practical experience.

• CV and portfolio with access password required upon application.

🏝️ Benefits

• Annual cash bonuses may be part of the compensation package.

• Commissions may be available for sales positions.

• Stock grants could be included.

• Comprehensive benefits package offered.

• In-person onboarding and/or in-person ID verification may be necessary.