Director, Content Collections

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead, recruit, onboard, and nurture the Content Manager team

• Establish operating rhythms, conduct roadmap reviews, quarterly business evaluations, coverage-parity presentations, and one-on-ones

• Define the role hierarchy and performance benchmarks for Content Managers

• Create a Content Manager community and oversee succession planning and continuity

• Manage Clio's global legal content portfolio and long-term content strategy

• Allocate budget, headcount, licensing expenditures, and partner-team resources across jurisdictions

• Ensure competitiveness in global coverage against AI-native competitors, legal publishers, and regional incumbents

• Set market-ready benchmarks, make launch readiness determinations, and evaluate jurisdiction investment trade-offs

• Oversee build/buy/license decisions in collaboration with Secondary Content, Licensing, and Corporate Development

• Govern content presentation across Clio Library, Clio Work, and Vincent

• Establish a global framework for Vincent's research skills, source tiers, evidence requirements, evaluation methodologies, benchmark inquiries, and quality standards

• Identify research-quality issues and drive corrective actions with the responsible teams

• Oversee global metadata and structural standards, acceptance criteria, quality thresholds, citator requirements, freshness, reliability, data integrity, enrichment, and resilience criteria

• Collaborate with Product on roadmap implementation, content strategies, feasibility assessments, readiness checkpoints, and portfolio priorities

• Aggregate Content Manager requests into a prioritized demand queue for Data Ops and Content Engineering

• Represent Collections in planning cycles and secure capacity for pipeline, parser, and citator projects

• Provide Data Ops with insights into volume, sources, launches, throughput, backlog, and cost per document

• Assist with enterprise pursuits, RFPs, renewals, customer escalations, and executive presentations

• Manage investment cases, portfolio dashboards, competitive intelligence, and strategic upstream partnerships

• Transform collection differentiation into product positioning and support

⛳️ Requirements

• Over 10 years of experience in legal publishing, legal data, or content/product leadership

• More than 3 years of experience managing managers or senior individual contributors

• Proven track record of owning a multi-market or multi-product content portfolio with real budget authority and measurable ROI

• Demonstrated success in achieving results through partner teams they do not directly manage, ideally as the demand-side leader opposite an operations group and an engineering group

• In-depth working knowledge of at least one major legal system

• Direct experience with legal research products

• Genuine multi-jurisdiction experience is highly preferred

• Experience implementing AI-assisted or AI-native content workflows in production

• Credibility with enterprise buyers, global firms, and analysts

• Ability to represent a portfolio rather than just a single product or market

🏝️ Benefits

• Competitive, equitable salary

• Top-tier health benefits

• Dental insurance

• Vision insurance

• Hybrid work environment

• Flexible time-off policy, with a recommended 20 days off per year

• $2000 annual counseling benefit

• RRSP matching

• RESP contribution

• Clioversary recognition program with special acknowledgment at 3, 5, 7, and 10 years

• Accessibility accommodations during the recruitment process