Senior Presales Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in the sales of Twilio’s communication solutions as a Senior Solutions Engineer on the Digital Sales Communications team.

• Analyze customers’ communication requirements and provide guidance towards technical solutions.

• Effectively present and articulate intricate technical subjects to diverse audience levels.

• Foster audience confidence through captivating storytelling and presentations.

• Aid in customer-facing delivery or consulting initiatives.

• Travel around 10% of the time to engage in-person with clients and colleagues.

• Participate in occasional in-person team gatherings, functional off-site meetings, or customer interactions.

⛳️ Requirements

• Over 5 years of pre-sales experience in promoting complex technical products or more than 6 years of professional experience in supporting technical products with customer-facing roles, particularly in delivery or consulting.

• Exceptional communicator and presenter, capable of earning audience trust.

• Compelling storyteller skilled in conveying complex information to various audience levels.

• Capacity to develop a thorough understanding of a customer’s communication needs and direct them towards a technical solution.

• Prior software development experience or familiarity with one or more relevant technical domains.

• Bachelor’s and/or Master’s degree in a technical field or equivalent hands-on experience.

• Knowledge of cloud platforms and cloud application architecture is preferred.

• Prior experience in Telecom, SIP, Contact Center, or Security is advantageous.

• Familiarity with sales methodologies is preferred.

• Capability to work remotely within the United States, excluding CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, and Washington DC.

• Anticipation of approximately 10% travel.

🏝️ Benefits

• Competitive salary.

• Generous paid time off.

• Extensive parental and wellness leave.

• Comprehensive healthcare coverage.

• Retirement savings plan.

• Eligibility for equity plans.

• Qualification for corporate bonus programs.

• Health care insurance.

• Access to a 401(k) retirement account.

• Paid sick leave.

• Paid personal leave.

• Paid parental leave.

• Commission eligibility.

• Support for employee volunteering and charitable contributions.