Senior Pre-Sales Engineer

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Serve as the technical expert during the sales process for Strategic Accounts and Business Development teams.

• Deliver presentations to senior client executives and enterprise IT teams.

• Conduct product demonstrations showcasing Acclaro's platform.

• Facilitate requirements workshops to outline integration points, data models, and orchestration patterns.

• Create technical blueprints and data-flow diagrams that balance security, scalability, and maintainability.

• Design, implement, and enhance end-to-end workflows that link TMS and Acclaro technology with client CMS, DMS, and other enterprise systems.

• Provide guidance on API architecture, webhooks, and secure middleware development.

• Develop proofs of concept to validate proposed solutions and secure client approval.

• Implement content intelligence workflows that integrate Acclaro's platform, large language models, and human-in-the-loop feedback cycles.

• Convert intricate content intelligence architectures into persuasive business value for non-technical stakeholders.

• Collaborate with Product and Engineering teams on trends and customer solutions.

• Partner with Delivery and Operations to ensure technical feasibility, align Sales expectations, and guarantee seamless handover and execution.

• Automate manual QA gates and eliminate technical bottlenecks within the content lifecycle.

• Act as the primary technical architect for the largest enterprise accounts and serve as a technical partner to Strategic Account Managers and Business Development Directors.

• Report directly to the VP of Sales.

⛳️ Requirements

• Typically possess 7+ years of progressive experience in localization engineering, pre-sales engineering, or solutions architecture at a major language service provider (LSP), language technology vendor, or global tech company, or equivalent experience.

• Demonstrate excellent communication skills across functions, uniting Sales, Delivery, Product, Engineering teams, linguists, and project managers.

• Exhibit confidence in managing complex enterprise procurement and IT security discussions.

• Possess strong analytical and problem-solving abilities, including the capacity to transform intricate manual processes into straightforward, automated solutions.

• Have a clear understanding of content intelligence and the ability to design and market solutions for that transition.

• Hold deep, hands-on knowledge of at least two enterprise TMS platforms, such as Phrase, Lokalise, Trados Enterprise, Smartling, XTM, or memoQ.

• Have practical experience in designing or scoping translation workflows that incorporate machine translation, large language models, and human-in-the-loop review processes.

• Possess development skills in at least one scripting language, such as Python, JavaScript, or Ruby.

• Be familiar with Git workflows and CI/CD pipelines.

• Utilize regular expressions (regex) and XPath for advanced text extraction.

• Have expert knowledge of localization standards including XLIFF, TMX, TBX, and SRX.

• Understand cloud infrastructure, such as AWS, Azure, or GCP.

• Be knowledgeable about data privacy regulations, including GDPR and CCPA.

🏝️ Benefits

• Equal Opportunity Employer dedicated to diversity and fostering an inclusive environment.

• Embrace a follow-the-sun model with teams collaborating around the clock and across the globe.