Presales Consultant

This is a fully remote position, open to applicants in North America.

📋 Description

• Assist customers and prospects by providing expertise in supply chain matters, identifying pain points, recommending solutions, and analyzing value.

• Collaborate with the Commercial, Product, and Professional Services teams.

• Facilitate both in-person and virtual workshops to comprehend customer goals and challenges.

• Conduct discovery sessions to gain insights into customer difficulties and requirements.

• Create tailored combinations of Elemica software solutions along with supporting recommendations.

• Present insights and showcase software solutions to highlight Elemica's competitive advantages.

• Customize presentations according to each potential customer's specific needs and challenges.

• Measure and articulate the value of digital transformation initiatives.

• Refine recommendations, address objections, and collaborate with Account Executives during the sales process.

• Establish strong relationships with both potential and current customers, acting as a trusted technology advisor.

• Oversee RFP responses and develop compelling, comprehensive, and professional proposals when necessary.

• Promote Elemica solutions through conference presentations, blogs, and other marketing materials.

• Identify market trends and customer insights to inform Product roadmaps and strategic growth initiatives.

• Relay customer needs and feedback to the product development team.

• Cultivate and maintain expertise in Elemica products and relevant industries.

• Serve as an internal authority on assigned solutions for sales enablement, marketing efforts, and related activities.

⛳️ Requirements

• At least 5 years of experience in consulting, business analysis, and/or pre-sales for supply chain SaaS solutions.

• Proven, extensive knowledge of digital supply chain transformation, logistics, and supply chain visibility.

• Comfortable delivering software demonstrations to both business and technical audiences.

• Proficient in discovering business pain points and facilitating current state/future state workshops.

• Capable of independent learning and problem-solving with limited supervision.

• Experienced presenter with excellent interpersonal and communication abilities.

• Strong attention to detail and quality.

• Thrives in a dynamic, fast-paced environment.

• A degree in Supply Chain/Logistics, Engineering, Business, or a related field is required.

• Knowledge or experience in the Chemical, Tire & Rubber, Pharmaceuticals, Agro-Science, Food & Beverage, Oil & Gas, or Energy sectors is highly advantageous.

• Previous experience with SAP is a plus.

• This role involves travel to customer locations in North America.

🏝️ Benefits

• Competitive total compensation package.

• Recognition for exceeding sales targets.

• Flexible work locations.

• Inclusive parental leave policy that supports all parents and caregivers.

• Options for personal and pet insurance.

• Flexible time off and paid holidays.

• 401k and bonus program.

• Wellness and mental health initiatives.

• Generous employee referral bonus program.

• Enjoyable work environment.