Senior Platform Engineer

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Oversee and provide support for services across the entire NBA platform, ensuring comprehension of component integration.

• Monitor the health of the platform while investigating and resolving production issues, bottlenecks, failures, and scaling limitations.

• Design and implement targeted features, enhancements, and technical improvements throughout platform components.

• Enhance logging, metrics, tracing, and alerting to boost production visibility.

• Profile and optimize components under load to elevate performance and scalability.

• Write tests, engage in code reviews, and maintain engineering standards.

• Participate in the on-call rotation and spearhead root-cause analysis efforts.

• Transform incidents into sustainable fixes and proactive enhancements.

• Collaborate with delivery pods and Decision Intelligence to grasp new components and take on long-term ownership.

⛳️ Requirements

• A minimum of 5 years of software engineering experience in developing and managing production systems.

• Proficient in reading, debugging, and extending code in at least one of the following: Java, Node.js/TypeScript, Python, and SQL.

• Solid understanding of distributed systems, encompassing APIs, event-driven patterns, asynchronous processing, and failure management.

• Practical experience with structured logging, metrics, tracing, and alerting.

• Experience in operating services on cloud infrastructures like Azure, with knowledge of containers/Kubernetes and CI/CD practices.

• A maintenance-and-reliability mindset focused on operational health and well-documented code.

• Capability to clarify systems or incidents to both engineers and non-engineers.

• Preferred: Familiarity with Kafka producer/consumer patterns and stream processing.

• Preferred: Experience with Temporal or similar workflow orchestration platforms.

• Preferred: Knowledge of Drools or equivalent rules engines.

• Preferred: Proficiency in React/Node/Postgres application stacks.

• Preferred: Experience with Databricks, Delta Lake, or Spark-based data pipelines.

• Preferred: Background in healthcare, insurance, or regulated industries, particularly involving PHI handling requirements.

• Remote employees must have internet service with minimum speeds of 25 Mbps download and 10 Mbps upload.

• Ability to work from a designated space without continuous interruptions to safeguard member PHI/HIPAA information.

🏝️ Benefits

• Bonus incentive plan based on company and/or individual performance.

• Medical, dental, and vision benefits.

• 401(k) retirement savings plan.

• Paid time off.

• Company and personal holidays.

• Paid parental and caregiver leave.

• Short-term and long-term disability coverage.

• Life insurance.

• Flexible work-from-home or hybrid work arrangements.

• Occasional travel to Humana offices for training or meetings.

• Dedicated workspace and internet requirements to support remote work and safeguard PHI/HIPAA information.