Senior People Systems – Operations Generalist

This is a fully remote position, open to applicants in Canada.

📋 Description

• Ensure the integrity of HRIS data through audits, corrections, and the configuration of workflows/business rules in platforms such as Rippling or Workday.

• Act as the escalation point for issues related to HRIS and People & Culture systems, including HRIS-to-SSO provisioning.

• Collaborate with IT/Okta and vendors to identify and implement root-cause solutions.

• Assist in system upgrades and rollouts by conducting UAT, preparing documentation, and providing training.

• Create people analytics reports and automate processes to support data-driven decision-making for leadership.

• Lead cross-functional initiatives such as compensation/performance cycles, system implementations/migrations, and policy revisions.

• Enhance onboarding, offboarding, and employee lifecycle processes.

• Serve as a subject matter expert on policy and compliance, working with Legal to ensure adherence to employment laws.

• Manage global mobility and immigration cases.

• Assist with employee relations escalations alongside People & Culture Business Partners.

• Draft standard operating procedures (SOPs) and policy documentation.

• Mentor junior members of the People Operations team.

⛳️ Requirements

• A minimum of 5 years in HR/People Ops, HRIS administration, or related generalist roles.

• In-depth knowledge of Canadian employment law and payroll/tax compliance; US experience is advantageous.

• Practical experience with HRIS platforms, specifically Rippling, Workday, or similar systems.

• Strong analytical and communication abilities; comfortable communicating policy at all organizational levels.

• A mindset focused on process improvement and the ability to handle confidential data with discretion.

• Bachelor's degree or equivalent practical experience.

• Must be legally authorized to work in Canada at the time of hire.

• No requirement for employer sponsorship for a work visa, currently or in the future.

• Candidates must successfully complete a background check.

• CPHR/PHR/SHRM-CP certification preferred, but not mandatory.

• Experience in benefits, leave, and compensation administration is a plus.

• Experience in global mobility/immigration programs is a plus.

• Background in a high-growth or global company is an advantage.

• Experience in a high-growth or scaling company environment is desirable.

• Experience in global company people operations is desirable.

• Familiarity with payroll processes and systems integration is a plus.

• Experience in creating or enhancing employee self-service resources is a plus.

• Experience managing global mobility and immigration programs is a plus.

🏝️ Benefits

• Whole-body scans included in employee benefits.

• Opportunities for professional growth.

• Weekly team meetings to connect, share, and socialize.

• Flexible vacation policy.

• Comprehensive health, dental, and vision coverage, including mental health support.

• RRSP and TFSA retirement savings plans available for eligible Canadian employees, with immediate optional enrollment.

• Make a positive impact on people's lives and health.