Senior People Operations Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Oversee HR operations programs from start to finish, defining scope, stakeholders, milestones, risks, and success metrics.

• Manage essential People technology platforms, including their configuration, upgrades, and feature assessments.

• Direct technology deployments, platform migrations, and module rollouts involving IT, HRIS, and vendor teams.

• Investigate HR technology trends and maintain a roadmap for People technology.

• Utilize AI and emerging tools to enhance workflows in People Operations.

• Establish and enforce data governance standards across all HR systems.

• Design and implement a tiered HR support structure with clear ownership, escalation paths, and defined service levels.

• Map workflows across People, Payroll, Finance, and IT to minimize manual tasks and maximize automation.

• Create and maintain a library of standard operating procedures (SOPs) and documentation for the function.

• Ensure compliance with I-9/E-Verify regulations, records retention, and system access auditing.

• Keep abreast of employment law and data privacy changes, translating them into compliant workflows and configurations.

• Manage relationships with EOR and software vendors, handling escalations and accountability discussions.

• Foster alignment among managers, HR leadership, and various stakeholders.

⛳️ Requirements

• Proven experience leading People Operations programs in a rapidly growing technology setting.

• Experience serving as a functional owner or administrator of HR platforms such as HRIS, ATS, or LMS, including their configuration, rollouts, and cross-departmental coordination.

• Background in developing or contributing to a People technology roadmap, assessing tools, benchmarking options, and presenting investment cases to leadership.

• Experience in documenting and redesigning people processes throughout the complete employee lifecycle.

• Ability to influence Payroll, Finance, IT, or Legal partners without direct authority.

• Structured project management experience with initiatives involving multiple stakeholders, dependencies, risk communication, and executive-ready status reports.

• Experience in establishing or enforcing HR data governance standards, including data quality audits, mass change approvals, and corrective actions.

• Familiarity with managing compliance programs such as I-9/E-Verify, records retention, or data privacy requirements.

• Strong and clear communication skills across different organizational levels.

• Bonus: Experience with Paylocity, Lattice, or ChartHop, or transitioning between major HR platforms.

• Bonus: Understanding of employer-of-record models and distributed, global workforces.

• Bonus: Experience in building or refining a tiered HR service model.

• Bonus: Practical application of AI tools to redesign team workflows.

🏝️ Benefits

• Comprehensive Medical, Vision, and Dental Care.

• Mental Wellness Benefit.

• Generous Vacation Policy & Additional Company Holidays.

• Enhanced Parental Leave.

• Volunteer Time Off.

• Pre-Tax Benefits including 401(K).

• Wellness Benefit.

• Holiday Break.

• Equity consideration.

• Company bonus or commissions included in total target compensation.