Senior People Operations Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the preparation and processing of global payroll via Rippling.

• Perform pre-payroll audits and confirm employee details, compensation, deductions, and payroll data.

• Analyze post-payroll reports and assist in payroll reconciliation.

• Investigate and resolve payroll discrepancies and address employee payroll inquiries.

• Keep precise payroll documentation and records.

• Collaborate with Finance and internal stakeholders on payroll-related issues.

• Assist with year-end payroll activities and necessary reporting.

• Ensure payroll practices align with federal, state, and local regulations.

• Manage employee benefits, which include medical, dental, vision, life insurance, disability, retirement plans, and other sponsored benefits.

• Process benefit enrollments, modifications, qualifying life events, and terminations.

• Guide employees regarding benefit eligibility, enrollment, coverage, and inquiries about benefits.

• Work alongside brokers, carriers, and vendors to resolve enrollment and coverage concerns.

• Facilitate Open Enrollment, benefit communications, system setup, enrollment processes, and post-enrollment audits.

• Review payroll deductions in relation to benefit elections.

• Aid in benefit invoice reconciliation, eligibility audits, and reporting.

• Support the employee lifecycle, including onboarding, changes, promotions, transfers, and offboarding.

• Maintain employee information and documentation in Rippling and other People systems.

• Prepare employment documentation and employee correspondence.

• Uphold confidentiality of employee records.

• Address employee questions and provide timely support.

• Assist with HR reporting, workforce data, employee data audits, leave administration, compliance activities, and necessary HR documentation.

• Provide recruiting support, including coordinating interviews, communicating with candidates, preparing offer documentation, conducting background checks, and managing pre-employment activities.

• Organize new-hire onboarding and ensure employees are set up in Rippling and relevant systems.

• Collaborate with hiring managers and internal teams on onboarding processes.

• Assist with new-hire orientation and onboarding communications.

⛳️ Requirements

• Minimum of 6 years of progressive experience in Human Resources, People Operations, payroll, benefits, or a related field.

• At least 3 years of hands-on experience with Rippling payroll processing is required.

• Proven ability to independently prepare and process payroll using Rippling.

• Experience in reviewing and auditing payroll prior to submission and resolving discrepancies.

• Direct experience in benefits administration.

• Familiarity with HRIS and payroll systems that extend beyond basic employee self-service functionality.

• Experience in supporting onboarding, offboarding, employee changes, and HR administration.

• Working knowledge of federal and state employment laws and payroll requirements.

• Strong attention to detail and a commitment to ensuring accuracy.

• Capability to manage recurring deadlines, particularly related to payroll and benefits.

• Excellent organizational and problem-solving abilities.

• Outstanding written and verbal communication skills.

• Ability to handle sensitive employee information with discretion and professionalism.

• Capacity to work independently while recognizing when to escalate issues.

• Flexibility to shift priorities and support various areas within People & Culture.

• Preferred: experience in processing multi-state or global payroll.

• Preferred: experience with a remote or geographically diverse workforce.

• Preferred: experience in administering benefits via Rippling.

• Preferred: experience in managing Open Enrollment and annual benefit renewals.

• Preferred: experience with payroll reconciliations, benefit invoice reconciliations, and HR data audits.

• Preferred: familiarity with using Rippling for payroll, benefits, onboarding, offboarding, reporting, and employee management.

• SHRM-CP, PHR, or similar HR certification is a plus.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Life insurance.

• Disability insurance.

• Retirement plans.

• Company-sponsored benefits.

• Support for benefits enrollment and qualifying life events.

• Remote work opportunities.

• Employee support and professional development in People & Culture processes.