Senior People Operations Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of HRIS enhancements, configurations, upgrades, security roles, and integrations across the HR technology landscape.

• Enhance HR technology modules, including performance management, talent acquisition, compensation planning, and learning.

• Conduct system audits and keep documentation up-to-date for configurations, integrations, controls, and processes.

• Oversee HRIS release management, which includes impact assessment, configuration, testing, user acceptance testing, deployment, and post-release support.

• Lead and facilitate HR system implementations, stabilization, and ongoing optimization.

• Resolve issues related to system integrations, file feeds, and vendor data exchanges.

• Uphold security standards, access controls, and segregation of duties for data transfers and integrations.

• Manage relationships with HR technology vendors, addressing escalations, service issues, and providing input on renewals.

• Take ownership of People Team reporting and analytics, encompassing standard, ad hoc, executive, and regulatory reporting.

• Create and maintain dashboards and reports for the People Team, leadership, and cross-functional needs.

• Act as the People Team data steward, enforcing data definitions, governance standards, and usage guidelines.

• Keep a centralized inventory and tracker of reports.

• Set up reporting calendars and manage the intake, prioritization, tracking, and service level agreements for reporting requests.

• Convert People data into insights and recommendations for senior leadership and Board-level reporting.

• Enhance HR processes, workflows, and user experience through HR technology.

• Collaborate with Finance, Accounting, Compliance, Marketing, BI, IT, and business leaders.

• Redesign HR processes to better align system capabilities with business requirements.

• Identify opportunities for automation and eliminate manual HR and Payroll workarounds.

• Lead the preparation of federal EEO-1, relevant state EEO reports, and other mandated equal employment opportunity reports.

• Support both internal and external audits concerning HR systems, payroll, benefits, data privacy, and controls.

• Identify risks related to systems and suggest mitigation strategies.

• Manage multiple projects concurrently and assess change impacts.

• Develop training materials, job aids, and communications.

• Evaluate system adoption, usage, and effectiveness.

• Mentor and guide People Team members on systems, reporting, and data standards.

⛳️ Requirements

• A Bachelor’s degree is preferred; equivalent professional experience may be accepted in lieu of a degree.

• 4 to 6 years of progressive HRIS or People Operations experience, showcasing advanced report writing and analytics skills.

• Proven experience with UKG is required.

• Familiarity with UKG Pro and Cognos BI is strongly preferred.

• Experience in project management and cross-functional coordination is preferred.

• Advanced proficiency in Microsoft Excel is required.

• Capability to operate in a professional office environment, including extended periods of sitting and standing at a workstation.

• Must adhere to applicable employment eligibility verification requirements.

🏝️ Benefits

• Company Paid Basic Life & AD&D Insurance.

• Company Paid Short-Term and Long-Term Disability Insurance.

• Supplemental Life & AD&D; Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance.

• Three Cigna medical plans, including two High Deductible Health Plans and a Traditional Co-Pay medical plan.

• Kaiser Medical plans available in California.

• Health Savings Account (HSA) with company contributions for those enrolled in either HDHP medical plan.

• Two comprehensive Dental Plans.

• Vision Insurance Plan.

• Dependent Care Savings Account for child and dependent care expenses.

• 14 Company Paid Holidays, including a full week off at Thanksgiving.

• Generous paid time off program for vacation and sick days.

• Employee Assistance Plan.

• Family Medical Leave.

• Paid Parental Leave of 8 weeks.

• Maternity benefits utilizing company paid STD, supplemental STD, and Parental Leave.

• Adoption Assistance Reimbursement Program.

• Company Paid Concierge Services.

• 401(k) Retirement Plan featuring Traditional and Roth plans, per-pay-period match, and after-tax options.

• Pet Insurance.

• Personalized financial planning and guidance from Mercer Advisors professionals at preferred employee pricing.

• Eligibility for incentive compensation.