Senior Director, People Enablement

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead and cultivate Patra's global Talent Enablement team along with the North America HRBP team.

• Develop and enhance HR people and learning strategies in collaboration with executives, subject matter experts, and HR leadership.

• Act as a strategic partner to the CEO and Executive Team, providing advice on organizational capability, leadership effectiveness, and people risk.

• Advocate for an AI-first methodology within the Talent organization and assess AI-enabled learning tools, learning experience platforms, and innovative approaches.

• Collaborate with Total Rewards, Talent Acquisition, People Operations, Asia Pac HRBP, and HRIS to implement company-wide people initiatives.

• Manage the department budget, including forecasting, resource allocation, vendor expenditure, and program ROI.

• Direct global initiatives aimed at enhancing coaching capabilities, team effectiveness, and leadership readiness.

• Oversee the eLearning and digital learning portfolio, including curriculum design, platform strategy, and vendor relations.

• Ensure employee practices are consistent, equitable, and compliant with legal standards.

• Utilize people analytics to provide insights to leadership and translate organizational health data into strategic recommendations.

• Establish scalable learning governance and assessment practices, reporting on KPIs and ROI.

• Lead enterprise performance and feedback initiatives that support goal setting, ongoing coaching, development planning, and performance evaluations.

• Collaborate with senior leaders to create a roadmap for cultivating a high-performance culture.

• Govern enterprise talent review and succession planning processes.

• Inspire and develop the North America People Business Partner team.

• Offer coaching and guidance to executives and senior leaders on leadership effectiveness, team dynamics, and complex organizational challenges.

• Advise business leaders on organizational design strategies.

• Support leaders during organizational transformations, including shifts driven by AI.

• Evaluate change effectiveness and business impact, while identifying trends, risks, and hotspots.

⛳️ Requirements

• Bachelor's degree or equivalent professional experience.

• Over 12 years of progressive experience in HR Business Partnership and Talent Development or learning strategy.

• A minimum of 7 years in a leadership position.

• Proven experience in building and scaling a business partner team, enhancing strategic impact, and developing partners to work effectively with senior leaders.

• Demonstrated success in designing and executing enterprise-wide succession planning or leadership pipeline frameworks in a matrixed, multi-geographical organization.

• Executive presence and credibility, able to advise C-suite and VP-level leaders with honesty and confidence in complex, high-stakes situations.

• Strong data and analytics skills to leverage people data in business decision-making.

• Established ability to lead across time zones and foster engaged, accountable teams in a fully remote global setting.

• Exceptional communication, facilitation, stakeholder management, and change leadership abilities.

• Preferred: Experience in insurance, financial services, BPO, process improvement, or technology-enabled services.

• Preferred: Familiarity with enterprise learning technology ecosystems, including Docebo or similar learning management systems, instructional design tools, learning analytics, and Power BI.

• Preferred: Capability to develop leadership development, onboarding, compliance, process training, culture-building, or career development programs at scale.

• Preferred: Experience working at the intersection of Product, Engineering, Finance, Total Rewards, and Talent Acquisition, fostering alignment across competing priorities.

🏝️ Benefits

• Equal opportunity employer dedicated to celebrating diversity and fostering a safe and inclusive environment for all employees.

• Fully remote work setting.

• Regular full-time employment position.