Senior People Operations Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage employee information within BambooHR, including onboarding new hires, processing terminations, updating status changes, adjusting compensation, and altering reporting structures.

• Conduct audits of HR data and integrate employee details into BambooHR, ensuring it serves as the sole source of truth.

• Guarantee the accurate flow of data between BambooHR, Pinpoint, and Lattice while ensuring employee files remain compliant.

• Handle employee data in compliance with privacy laws across different jurisdictions.

• Collaborate with Finance, third-party payroll providers, and EOR partners to coordinate payroll data across various global regions.

• Reconcile payroll information with BambooHR records and escalate any discrepancies that arise.

• Act as the primary point of contact for routine inquiries regarding payroll and benefits.

• Oversee the complete onboarding process, which includes system setups, background checks, benefits enrollment, scheduling orientations, and coordinating equipment.

• Manage terminations by updating systems, calculating final pay, fulfilling separation requirements, and handling exit logistics.

• Maintain onboarding plans and enhance onboarding and offboarding checklists.

• Administer the Pinpoint ATS, which includes job postings, candidate pipelines, scheduling interviews, and managing hiring processes.

• Dispatch offer letters, process pre-hire documents, and report on recruitment pipeline metrics.

• Oversee compensation data and assist with annual compensation and performance review cycles.

• Utilize AI tools to automate HR functions, verify data, draft documents, manage employee inquiries, and produce reports.

• Document HR procedures as Standard Operating Procedures (SOPs) and maintain the internal HR knowledge base.

• Create and sustain reporting dashboards in Excel, BambooHR, and other platforms for headcount, turnover rates, time-to-fill metrics, and compensation distribution.

• Prepare ad hoc reports for leadership and leverage AI-assisted analytics and visualization tools.

• Travel to international offices as needed to provide HR support or attend events.

⛳️ Requirements

• 6-10 years of experience in People Operations, HR Operations, or HRIS administration.

• Practical experience in managing an HRIS platform such as BambooHR, ADP, Workday, or HiBob, with a direct focus on data accuracy.

• Proficient in advanced Excel functions, including formulas, pivot tables, lookups, and dashboards.

• Experience coordinating payroll with third-party providers across multiple jurisdictions.

• Proven track record in executing complete onboarding and offboarding processes.

• Exceptional attention to detail with a proactive stance on identifying and resolving data issues before they escalate.

• Strong written communication skills, with the ability to clearly document processes and proactively highlight issues.

• Comfortable working asynchronously across various time zones.

• Familiarity with AI tools and a readiness to incorporate new AI-enhanced platforms into daily workflows.

• Experience with BambooHR, Pinpoint, and/or Lattice is preferred.

• Familiarity with SharePoint or similar content management and collaboration tools is preferable.

• Background in software or technology companies is advantageous.

• Understanding of multi-country employment contexts is a plus.

• Experience with EOR providers (e.g., Deel) is preferred.

• Possession of SHRM-CP, CHRP, or equivalent HR certification is preferred.

🏝️ Benefits

• Comprehensive Medical, Dental, and Vision benefits.

• 401k plan.

• Paid Time Off.

• Flexible remote working environment.