Senior Partner Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Strategically enhance the presence of Partners and foster sustainable, profitable business relationships.

• Oversee and cultivate relationships with larger, more strategic Partners.

• Drive partner health, revenue growth, unit sales, and market share.

• Equip Partners with tools, training, resources, product education, and demonstrations.

• Formulate sales strategies and facilitate growth and expansion for assigned accounts in collaboration with internal stakeholders.

• Provide insights on market, customer needs, and product performance to product, marketing, and business development teams.

• Analyze sales data and performance metrics to assess the effectiveness of partnerships.

• Prepare and deliver quarterly and annual leadership reports covering forecasts, sales performance, market trends, and Partner relationships.

• Document and consistently update activities in Salesforce.

• Conduct business review meetings and sustain long-term strategic partner relationships.

• Coach and develop the Partner network through meetings, training sessions, demonstrations, webinars, and customer calls.

• Assist in managing mutual end-user customer satisfaction.

• Collaborate on prospect deployment and onboarding strategies.

• Support co-marketing and lead-generation initiatives.

• Provide technical expertise to facilitate sales closures and assist with RFPs.

• Attend trade shows and conferences.

• Monitor market trends, technology platforms, competitors, and customer preferences.

• Mentor and support team members, new hires, and interns.

⛳️ Requirements

• Strong sales acumen, including skills in prospecting, negotiation, closing deals, and maintaining customer relationships.

• Excellent written and verbal communication abilities.

• Proficient in building relationships with reseller partners.

• Capability to acquire in-depth product and service knowledge and provide technical guidance.

• Ability to stay updated on industry trends, competitor activities, and customer preferences.

• Data analysis skills utilizing sales data and performance metrics.

• Strong problem-solving abilities.

• Technical competence with Google Suite for business (Sheets, Docs, Slides) and CRM tools.

• A bachelor's degree in a related field is highly valued.

• An equivalent combination of education and/or work experience in a related field may be considered.

• Willingness to travel up to 25% within North America (US/Canada).

• Must possess or be able to obtain a valid passport.

• Reliable internet connection with a minimum of 50mb DL/10mb UL when working remotely.

• Eligibility to work in the United States verified through E-Verify.

🏝️ Benefits

• Flexible working arrangements.

• Home office reimbursement program.

• Baby bonus and parental leave top-up program.

• Online learning and networking opportunities.

• Electric vehicle purchase incentive program.

• Competitive medical and dental benefits.

• Retirement savings program.

• Online social events, chat rooms, and gatherings.

• Flexible hybrid working model.

• Accessibility accommodations during recruitment and employment.