Senior Operations Associate

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Facilitate international and retail launches by managing inbound logistics plans, which encompass lead times, shipping schedules, and initial stock delivery to 3PLs and retail distribution centers.

• Convert retail partner specifications such as routing guides, labeling, ASNs, and case and pallet requirements into detailed instructions for 3PLs and freight partners.

• Verify inbound deliveries against the requirements set forth by retail partners.

• Assist with importer-of-record, distributor, and account setups in collaboration with Legal/Regulatory and Finance teams.

• Organize inbound and cross-border shipments, including bookings, Incoterms, customs documentation, and delivery scheduling.

• Monitor shipment milestones, in-transit inventory, service risks, and factors impacting landed costs.

• Address freight delays, customs obstacles, and partner-related issues, providing proactive solutions.

• Oversee daily inventory operations, which include processing purchase orders, recording goods receipts, maintaining BOM accuracy, and tracking offline fulfillment.

• Ensure accuracy within the 3PL portal, investigate stock discrepancies, and conduct month-end reconciliation counts.

• Assist in supplier onboarding by coordinating quality assurance paperwork, contracts, and system integrations.

• Monitor operational inputs related to EPR packaging, product registrations, and local compliance obligations.

• Transform post-launch insights into standardized templates and playbooks for future market entry initiatives.

⛳️ Requirements

• 2–4 years of practical experience in supply chain, logistics, or inventory management.

• Ideally, experience in FMCG, CPG, or rapidly growing retail brands.

• Strong knowledge of international shipping and customs documentation.

• Familiarity with Incoterms.

• Comprehension of physical retail logistics, including routing guides, ASNs, and delivery timeframes.

• Experience with ERPs, inventory management systems, and 3PL web portals.

• Outstanding organizational abilities and precise execution skills.

• Previous experience with food, beverage, or health and wellness products under regulatory scrutiny is a plus.

• Awareness of EPR packaging compliance and specific country registration procedures is advantageous.

• Proven ability to create playbooks or standard operating procedures from the ground up during periods of rapid company growth is a plus.

🏝️ Benefits

• Equal opportunity employer.

• Reasonable accommodations provided during the interview process.

• Simplified four-step hiring procedure.

• Average hiring timeline of 20 to 30 days.

• Flexible interview scheduling to accommodate the candidate’s preferences and availability.