Senior National Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Implement and drive a retail sales strategy for designated retailer accounts to achieve sales and profit growth for both existing and new Dyson products.

• Create collaborative business plans for retail accounts.

• Obtain consensus and approval from internal stakeholders for proposed initiatives and negotiate with accounts to optimize profit outcomes.

• Meet monthly, quarterly, and annual sales, profit, and inventory targets.

• Manage resources and funds to ensure the best return on investment.

• Analyze data and execute high-quality solutions and proactive measures with customers and teams.

• Build and maintain relationships with retail accounts, customer teams, and internal partners.

• Represent Dyson in the industry and exemplify the execution of Dyson's core principles.

• Identify key decision-makers and influencers, fostering positive working relationships within customer organizations.

• Develop and implement strategies for distribution, merchandising, pricing, and product positioning.

• Negotiate contracts, trading terms, and various programs effectively.

• Regularly visit customer headquarters and, when appropriate, accompany customers to Dyson’s UK headquarters.

• Collaborate with Marketing, Finance, and Channel teams to develop exclusive products and ranges.

• Partner with Logistics to implement local bundles and minimize corporate charges from QVC and HSN.

• Work alongside Marketing and the Product Claims and Performance Manager to validate on-air claims.

• Ensure accountability for accounts receivable, legal matters, customer service, and related administrative due diligence.

• Contribute actively as a high-performing member of the National Account Sales Team.

• Identify challenges, propose solutions, suggest process enhancements, and share knowledge and expertise.

• Cultivate expertise in all Dyson products.

• Develop and manage both direct and indirect reports.

⛳️ Requirements

• Valid driver’s license with a clean driving record.

• Capability to lift, push, and pull up to 50lbs.

• Willingness to travel up to 50% of the time.

• Bachelor’s Degree is preferred, particularly with a focus in business or a related field.

• A minimum of 7 years of experience in premium brand national account sales and account management targeting national retailers.

• Diverse experience in supporting sales, operations, trade marketing, category management, and financial analysis is essential.

• Proven track record of meeting budgets and quotas.

• Experience as an active and high-performing member of a team.

• Demonstrated ability to engage the right customer, customer teams, and internal functions to achieve maximum sales results.

• Strong strategic thinking abilities to develop long-term plans for channels, retailers, and products.

• Proven skill in positively influencing buyers and decision-makers at the management level to achieve customer business volume goals.

• Well-developed conflict resolution capabilities.

• Proficiency in P&L management and optimizing return on investment.

• Ability to provide insights into POS trends within the account base.

• Proven negotiation and closing abilities at both the account and product sales levels.

• Strong customer interfacing and cross-functional collaboration skills.

• Excellent presentation and influencing capabilities.

• Strong mathematical and analytical skills.

• Ability to accurately forecast demand.

• Demonstrated proficiency in Microsoft Word, PowerPoint, and Outlook; advanced Excel skills required.

• Competency with internal and syndicated systems, data, and content organization to support the sales management needs.

• Passion for technology and a desire to develop a successful customer team.

• Proven ability to manage complex projects effectively.

• Objective, enthusiastic, committed, flexible, diligent, and conscientious.

• Accountable – takes ownership of business, customer relationships, and partnerships.

🏝️ Benefits

• 401K plan with up to a 4% company match.

• Company-sponsored Life Insurance and AD&D coverage.

• Flexible Savings Account (FSA) and Health Savings Account (HSA) options.

• Competitive Paid Time Off benefits, including separate holiday, sick, and vacation time.

• Pre-tax Commuter Benefits (where applicable).

• Generous Child Care Leave Program.

• Wellness Program.

• Employee Assistance Program.

• Discounts on Dyson products.

• Multiple healthcare coverage options.

• Vision and dental coverage provided.

• Company-sponsored Short-Term and Long-Term Disability benefits.

• Reasonable accommodations during the recruitment process for individuals with disabilities.