Senior Marketing Operations Coordinator

This is a fully remote position, open to applicants in California.

📋 Description

• Act as the main point of contact for inquiries and requests related to Marcomms operations.

• Oversee daily prioritization conflicts across departments and suggest trade-offs.

• Manage projects involving interdepartmental communication and collaboration.

• Develop and uphold workback timelines and scheduling systems for campaigns and initiatives.

• Identify dependencies, highlight deadline risks, and align stakeholders across functions.

• Process and monitor vendor and contractor invoices in relation to project budgets and Service Request Forms.

• Keep centralized trackers for vendor and contractor agreements, deliverables, acceptance status, and invoicing eligibility.

• Lead daily vendor coordination and negotiation within set guidelines.

• Assist in managing merchandise production timelines, quality checks, and delivery.

• Oversee departmental project timelines and communicate any changes to stakeholders.

• Standardize and enhance project management processes and tools, such as Airtable and Asana.

• Evaluate departmental project efficiency, identify bottlenecks, and track efficiency KPIs.

• Provide support for in-person meetings and on-site logistics.

• Communicate with executives, partners, members, and clients as a representative of Growth Marketing.

• Collaborate with artist management and PR representatives for special campaigns and offer onsite production support.

• Handle inbound and outbound meeting requests and invitations.

• Manage vendor, consultant, and contractor invoices, along with coding and cataloging expenses.

• Assist in expense documentation and payment schedule communication with Finance & Accounting.

• Supervise travel, parking, per diem requests, and credentialing for Grammy Week events.

• Coordinate with credentialing and ticketing teams.

• Support show ticket requests for relevant vendors and partners.

• Aid in project management for Grammy House and Artist Showcases, including guest list curation, logistics, and check-in.

• Fulfill additional Grammy event preparations and key initiative responsibilities as assigned.

⛳️ Requirements

• Bachelor’s degree in marketing, communications, business, or a related field, or equivalent work experience.

• 4+ years of relevant work experience, including familiarity with budget tracking, vendor coordination, or project management tool administration.

• Prior experience in a creative agency or marketing/entertainment setting within the music industry is preferred.

• Proven experience in creating workback schedules and campaign timelines.

• Background in coordinating vendor/contractor agreements.

• Experience in resolving cross-functional resourcing conflicts.

• Familiarity with supporting or standardizing project management processes or tools.

• Excellent professional and personable communication skills.

• Experience representing a department or function to senior executives and external partners.

• Strong proficiency in MS Office and project management software like Airtable, Asana, or similar platforms.

• Exceptional attention to detail and demonstrated analytical skills.

• Ability to operate independently on daily tasks while consulting with leadership on significant decisions.

• Capacity to occasionally stand, walk, and sit for extended periods and work at a computer for prolonged durations.

• Capability to lift and/or move up to 60 pounds.

🏝️ Benefits

• Temporary position expected to last up to six months.

• Eligibility for overtime.

• Reasonable accommodations available for individuals with disabilities.