Senior Marketing Operations Administrator

This is a fully remote position, open to applicants in India.

📋 Description

• Oversee data quality within designated systems while addressing campaign, systems analysis, and data integrity challenges.

• Formulate recommendations and strategic roadmaps to enhance process efficiency and execute process improvements.

• Act as a subject matter expert for designated systems and their integrations.

• Establish standards based on feedback from stakeholders.

• Monitor systems and projects for potential issues, trends, opportunities for improvement, and benchmarks.

• Contribute to reporting and analytics within Marketing Operations.

• Assist in managing key performance indicators and weekly and monthly net targets.

• Support budget management and vendor relations associated with assigned marketing systems.

• Share and interpret lessons learned to foster continuous improvement.

• Provide mentorship and guidance to team members.

• Collaborate across functions and assist distributed teams.

⛳️ Requirements

• A Bachelor's degree in Marketing, Communications, Advertising, or a related field; or an equivalent combination of education and experience.

• 5–10 years of substantial experience in marketing automation, CRM, and/or project management within a marketing operations setting.

• Extensive hands-on experience with databases and the development of new data sets.

• Proficiency in advanced CRM, BI, and/or marketing automation software.

• Relevant certification(s) in CRM, BI, or marketing automation platforms are highly preferred.

• Strong skills in facilitation and project management.

• High proficiency in Microsoft Windows and Microsoft Office.

• Capability to handle multiple competing priorities while adhering to established deadlines.

• Exceptional oral and written communication abilities.

• Strong critical thinking and problem-solving skills.

• Excellent conflict management, interpersonal, and negotiation skills.

• Ability to influence, motivate, and engage team members and business partners.

• Robust collaborative skills combined with solid business and technology acumen.

• Capability to design and deliver compelling presentations.

• Experience in managing project budgets and vendor relationships.

• Ability to function as a subject matter expert across marketing technology systems and integrations.

• Experience contributing to reporting and analytical initiatives, including KPI management.

• Willingness to travel up to 10% of the time.

• Openness to collaborating across distributed teams and time zones as necessary.

🏝️ Benefits

• Resources for career development.

• Programs focused on wellbeing.

• Practices that encourage innovation.

• A culture that promotes inclusivity.

• Employee initiatives and charitable campaigns.

• Support for up to 10% travel for in-person collaboration, vendor engagements, or project support needs.