Marketing Operations Administrator

This is a fully remote position, open to applicants in India.

📋 Description

• Develop, budget, and oversee the execution of marketing strategies and operations.

• Enhance processes, manage data effectively, and assist with marketing technology and contracted personnel.

• Contribute to the long-term vision and strategy of Hyland's marketing technology ecosystem.

• Monitor marketing systems to detect issues and opportunities for improvement across architectures, implementations, licensing, and processes.

• Assist internal users in their daily interactions with marketing technologies.

• Serve as a liaison for contracted personnel working within the marketing operations and strategy team.

• Engage with vendor representatives regarding ongoing issues and future requirements.

• Collaborate with internal counterparts on technology initiatives that span multiple departments.

• Conduct audits of data in assigned systems and propose process enhancements.

• Manage software licensing for the department, including the creation and removal of license inventories.

• Oversee project budgets when necessary.

• Create and present updates on technology strategies, system enhancements, and process improvements.

⛳️ Requirements

• A bachelor’s degree in Information Technology, Marketing, or a related field, or an equivalent combination of education and experience that enables successful performance of the primary duties.

• Proven experience in system administration, implementation, and project management.

• Familiarity with system data across various marketing technology platforms.

• Strong facilitation and project management abilities to effectively handle competing priorities.

• Excellent oral and written communication skills.

• Professional demeanor with the capability to interact with discretion and tact.

• Ability to operate with integrity, professionalism, and transparency.

• Strong critical thinking and problem-solving abilities.

• Skills in conflict management, interpersonal relations, and negotiation.

• Capability to influence, motivate, and mobilize team members and business partners toward common objectives.

• Excellent collaborative skills.

• Strong understanding of business and technology.

• Ability to create and deliver engaging, informative, and persuasive presentations.

• Up-to-date knowledge of trends in the marketing technology landscape.

• Experience managing project budgets with fiscal responsibility and accountability.

• Experience in administering software licensing requirements, including the creation and removal of license inventories.

• Understanding of licensing models, vendor management practices, and cost optimization techniques.

• Willingness to travel up to 10% as needed.

• Openness to collaborating with distributed teams across various time zones.

🏝️ Benefits

• Resources for career development.

• Programs focused on wellbeing.

• Practices that encourage innovation.

• An inclusive workplace with equal opportunity employment.

• Employee initiatives and giving campaigns that align with organizations supported by employees.