Senior Market Manager, Vietnamese Speaking

This is a fully remote position, open to applicants in Thailand.

📋 Description

• Establish and nurture partner relationships within Vietnam Core Host accounts, fostering robust and enduring partnerships.

• Identify and onboard new, high-quality supply in the designated region.

• Utilize data analysis and insights to pinpoint and pursue strategic opportunities for sales enhancement.

• Navigate operational complexities and optimize the utilization of resources.

• Acquire in-depth knowledge of the designated geographic markets, becoming the primary source for local trends and market dynamics.

• Represent Airbnb at external meetings and events with Core Hosts.

• Inform hosts about significant product updates and relay product and policy feedback to internal stakeholders.

• Conduct regular optimization calls and business reviews with partners.

• Provide exceptional service to Core Hosts, including occasional travel to the market for on-site support and guidance.

• Collaborate across functions with product, communications, public policy, and customer support teams to ensure sustained market success.

• Propel the growth of the Homes business in Vietnam while maintaining a competitive supply.

• Oversee all aspects of Homes acquisition, retention, and market success, which includes developing acquisition strategies, generating and converting supply leads, and managing strategic partner relationships.

• Create and refine scalable localized supply management strategies for both well-established, competitive markets and emerging, untapped markets.

⛳️ Requirements

• Over 10 years of experience in partnership management, business development, sales, or account management.

• Background in technology, with experience in travel tech considered a plus.

• Experience in Vietnam is essential.

• Strong skills in time management and prioritization.

• Demonstrated success in effectively managing a leads pipeline or book of business.

• Outstanding communication and presentation abilities, capable of engaging with hosts via phone, email, meetings, and face-to-face interactions.

• Strong quantitative skills with a proven capacity to interpret and apply data in everyday tasks.

• Highly skilled in CRM software usage, particularly in managing leads, opportunities, and other core components—Salesforce experience is an advantage.

• Willingness to travel to Vietnam based on business requirements.

• A passion for Airbnb, travel, and the sharing economy; being an Airbnb host is a bonus.

• Proven ability to work collaboratively across functions.

• Capable of operating at both strategic and tactical levels, with a successful track record in executing within ambiguous environments.

• Adaptable to tight deadlines, capable of adjusting to shifting priorities, and balancing immediate needs with long-term strategic initiatives.

• Charismatic self-starter who is resourceful and independent.

• Fluency in both Vietnamese and English is mandatory.

🏝️ Benefits

• Comprehensive benefits package.

• Opportunities for professional development and growth.

• Flexible work environment.

• Engaging company culture that values diversity and inclusion.