Senior Market Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Propel supply growth for Airbnb Luxe within designated regions by acquiring new listings and nurturing host relationships.

• Spearhead the acquisition of new hosts and listings through the sales funnel to achieve or surpass quarterly supply objectives.

• Research, network, and form partnerships to discover high-quality homes.

• Evaluate leads and transfer qualified hosts and listings to the onboarding team.

• Communicate Airbnb Luxe’s value proposition through phone, email, and face-to-face interactions.

• Manage new market launches from lead generation to post-launch performance assessment.

• Cultivate market knowledge encompassing neighborhoods, architectural styles, design aesthetics, pricing trends, seasonality, and competitors.

• Create tailored pitches for luxury homeowners and real estate professionals.

• Act as the primary contact and trusted advisor for a portfolio of Luxe hosts.

• Conduct business reviews and optimization calls, offering data-driven insights.

• Assist with onboarding and enhance the bookability of long-tail hosts and listings.

• Serve as a liaison between hosts and various teams including Guest Services, Content & Quality, Product, and Policy.

• Direct host inquiries to the appropriate internal resources.

• Relay host feedback to guide product and policy decisions.

• Inform hosts about product updates, policy modifications, and best practices on the platform.

⛳️ Requirements

• Over 6 years of pertinent experience in sales, account management, business development, or strategic partnerships.

• Experience in the luxury travel, hospitality, or real estate sectors is preferred.

• Proven history of meeting or exceeding acquisition and/or revenue targets in a dynamic, metrics-focused environment.

• Experience collaborating across various teams to drive change and achieve results.

• Proficiency in CRM tools with a strong capability to maintain pipeline hygiene and reporting.

• Strong executive presence with the ability to build credibility and influence senior decision-makers.

• Excellent negotiation capabilities and adeptness at closing complex, high-value partnerships.

• Ability to evaluate neighborhoods, recognize trends, and convert insights into actionable strategies.

• Outstanding written and verbal communication skills.

• Capacity to manage multiple priorities, projects, and stakeholder relationships concurrently.

• Comfort in ambiguous situations with a quick adaptability.

• Genuine passion for the luxury travel and homes sector.

• Consultative approach that prioritizes relationships.

• Self-directed, proactive, and focused on solutions.

• A collaborative mindset.

• Residency in Los Angeles, CA is required.

🏝️ Benefits

• Eligibility for bonuses.

• Opportunity to earn equity.

• Access to benefits.

• Employee Travel Credits.

• Reasonable accommodations provided throughout the recruitment process.

• Candidates are not required to purchase work-related equipment during the interview process at Airbnb.