Senior Manager, Workforce Planning Strategy – Analytics

This is a fully remote position, open to applicants in Canada.

📋 Description

• Develop and oversee ServiceTitan's enterprise workforce planning capabilities.

• Collaborate with FP&A, HR leadership, Talent Acquisition, and business stakeholders to define the long-term vision, roadmap, and operational model.

• Create demand forecasting, headcount, and scenario-planning models that link workforce decisions to costs, capacity, and business results.

• Analyze and refine cross-functional workforce and headcount planning processes, including data collection, forecasting cadence, and approval workflows.

• Manage and enhance the data infrastructure, tools, and reporting mechanisms for workforce planning.

• Establish pipelines and dashboards that grant leadership self-service access to headcount and capacity insights.

• Persuade senior stakeholders across Finance, HR, and business teams to embrace new models, frameworks, and methodologies.

• Prepare and present executive-level analysis and recommendations regarding workforce strategy.

• Convert complex data into a straightforward narrative for senior leadership.

• Collaborate with Finance/FP&A on headcount governance, budget cycles, and long-term workforce cost planning.

⛳️ Requirements

• Over 6 years of experience in FP&A, business/data analytics, management consulting, or a similar quantitative strategy role.

• Experience in workforce planning is advantageous but not mandatory.

• Proficiency in advanced Excel and financial modeling is essential.

• Strong preference for SQL and experience with BI tools (Tableau, Power BI, Looker).

• Proven experience in building forecasting, capacity, or scenario models from the ground up, often with incomplete or disorganized data.

• Background in identifying and resolving inefficient or manual processes while creating scalable, repeatable systems.

• Capability to drive change and garner support from Finance, HR, and business leaders without formal authority.

• Ability to function at both strategic and hands-on levels.

• Excellent executive presence and communication skills.

• Skill in transforming complex data into clear, actionable narratives.

• Capacity to thrive in uncertain environments within a fast-paced, high-growth setting.

• Bachelor's degree in a quantitative discipline, business, finance, or a related field, or equivalent experience.

🏝️ Benefits

• Flexible time off.

• Opportunities for learning and development.

• Comprehensive onboarding program.

• Leadership training for Titans at all levels.

• Additional programs and events.

• Bonusly rewards.

• Peer-nominated awards.

• Company-paid medical, dental, and vision coverage for you and your dependents.

• RSP match.

• Employee assistance program.

• Parental leave and support.

• Up to $20k in adoption reimbursement.

• On-demand maternity support through Maven Maternity.

• Free breast milk shipping through Maven Milk.

• Financial planning tools.

• Equity.

• Potential eligibility for bonuses.