Senior Manager, Training NMOSD – gMG

This is a fully remote position, open to applicants in California, +3 more states.

📋 Description

• Lead the Learning & Performance strategy and its implementation for UPLIZNA Neurology (NMOSD & gMG).

• Oversee new-hire onboarding, field learning, semester meetings, advanced training, sales capability initiatives, and continuous learning aligned with business objectives.

• Facilitate high-quality, compliant customer interactions within neuroimmunology and neuromuscular care environments.

• Report directly to the Director of Learning and Performance.

• Manage a team of two individuals.

• Direct the curriculum for new-hire onboarding and advanced training.

• Collaborate with the Brand team on semester-meeting strategy, sustainment planning, and ongoing learning initiatives.

• Align learning strategies with business goals and commercial objectives in partnership with Brand Leadership.

• Work collaboratively across Learning & Performance, business-unit learning organizations, and cross-functional partners to execute an integrated learning strategy.

• Identify, disseminate, and scale best practices and innovative learning solutions.

• Manage, coach, and develop the Learning and Performance team.

• Partner with Sales Leadership and Brand to empower field teams to engage neuroimmunologists, neuromuscular specialists, comprehensive neurology centers, infusion-site stakeholders, and multidisciplinary care teams.

• Expect approximately 30% travel if not based in Deerfield.

⛳️ Requirements

• Doctorate degree with 2 years of Sales Training experience, or Master’s degree with 4 years of Sales Training experience, or Bachelor’s degree with 6 years of Sales Training experience, or Associate’s degree with 10 years of Sales Training experience, or high school diploma/GED with 12 years of Sales Training experience.

• Proven experience in defining learning goals and objectives with key internal stakeholders and leading teams to meet timelines and financial targets.

• Demonstrated leadership experience, including coaching, developing, and influencing high-performing sales or cross-functional teams in a complex specialty-biopharma context.

• Previous experience in specialty or rare disease fields is strongly preferred.

• Experience in NMOSD, gMG, neuroimmunology, or neuromuscular diseases is highly desirable.

• Background in sales, marketing, and/or training within rare-disease neurology, preferably supporting NMOSD and/or gMG, biologic therapies, infusion-administered therapies, and complex patient journeys.

• Experience collaborating with Sales, Medical Affairs, Market Access, Patient Services, Regulatory, Legal, Compliance, and vendor-management teams as a client or functional-unit lead.

• Content development and instructional design experience is a plus.

• Strong clinical competency in rare-disease neurology, encompassing disease-state education, diagnostic pathways, treatment access, and patient management considerations.

• Ability to convert market and customer insights into compliant, actionable training.

• Excellent interpersonal, communication, coaching, and selling skills.

• Knowledge of the access and reimbursement landscape, patient-support services, and Veeva data systems.

🏝️ Benefits

• Comprehensive employee benefits package.

• Retirement and Savings Plan with generous company contributions.

• Group medical, dental, and vision coverage.

• Life and disability insurance.

• Flexible spending accounts.

• Discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan.

• Stock-based long-term incentives.

• Award-winning time-off plans.

• Flexible work models, including remote work arrangements, where feasible.

• Opportunities for career development.

• Financial plans with options to save towards retirement or other objectives.

• Emphasis on work/life balance.