Senior Learning Experience Designer – ILT/VILT

This is a fully remote position, open to applicants in United States, +4 more countries.

📋 Description

• Create, develop, and contextualize high-quality learning programs in GA for enterprise, technical, and professional audiences.

• Act as the Lead Learning Experience Designer for initiatives focused on AI, emerging technologies, digital transformation, technical skills, leadership, role-specific applications, or enhancing workplace productivity.

• Manage the client-facing design process from initial discovery to final delivery, covering requirements, expected outcomes, timelines, project scope, resource allocation, development plans, and content quality.

• Collaborate with sales, product, client success, solutions, and delivery teams to pinpoint needs and convert them into effective learning solutions.

• Assist in pre-sales and client discussions by clarifying skill requirements, learner personas, program goals, audience readiness, and learning pathways.

• Assess relevant tools, workflows, use cases, and workplace environments, including AI tools.

• Define outcomes that support practical application, workflow enhancements, productivity improvements, behavior transformation, and responsible technology usage.

• Develop instructor-led materials such as presentations, hands-on labs, case studies, simulations, assessments, facilitator guides, learner workbooks, and workplace exercises.

• Design hands-on activities utilizing workplace and AI tools like ChatGPT, Claude, Gemini, Microsoft Copilot, Perplexity, Midjourney, and NotebookLM.

• Simplify complex or technical concepts into accessible learning formats in collaboration with subject matter experts.

• Curate and refresh content to reflect industry trends, tool capabilities, best practices, accessibility standards, and responsible use.

• Construct structured learning pathways across various proficiency levels.

• Ensure learning experiences adhere to adult learning principles, learning science, accessibility, measurable outcomes, and workplace application.

• Oversee project and program development timelines, deliverables, resource management, quality assurance, and productization standards.

• Recruit and manage subject matter experts, instructional designers, assessment specialists, instructors, vendors, contractors, and freelancers.

• Create instructor enablement materials and guide instructors in delivering applied, interactive learning experiences.

• Customize programs for enterprise clients, startups, government entities, technical teams, business leaders, and diverse employee groups.

• Gather and analyze data on learning impact for ongoing improvement.

• Collaborate with translation and localization partners as necessary.

• Lead the standardization of reusable learning patterns, components, activities, templates, and program frameworks.

• Contribute to a scalable library of reusable learning components and AI-enhanced learning patterns.

• Identify opportunities to transform custom materials into reusable product components and enhance GA’s learning offerings.

⛳️ Requirements

• Over 5 years of experience in instructional design, learning experience design, curriculum development, or a related discipline, with extensive experience in creating instructor-led training content.

• Proven track record in designing high-quality learning experiences for enterprise, professional, technical, or workplace audiences.

• Strong background in developing practical, outcome-focused learning materials, including presentations, facilitator guides, activities, assessments, case studies, labs, simulations, and learner resources.

• Experience in managing clients, stakeholders, subject matter experts, instructors, vendors, or cross-functional partners through a content development process.

• Solid understanding of instructional design methodologies, including Bloom’s Taxonomy, ADDIE, experiential learning, practice-based learning, and adult learning principles.

• Capability to design for both technical and non-technical audiences.

• Hands-on proficiency with contemporary AI tools.

• Demonstrated experience in crafting learning experiences related to AI, emerging technology, data, digital transformation, technical skills, or workplace technology adoption.

• Strong working knowledge of generative AI, large language models, prompt engineering, machine learning, AI agents, ethical AI, responsible usage, and enterprise AI integration.

• Experience in designing practical, hands-on learning activities.

• Familiarity with collaborating with subject matter experts to translate complex concepts into structured, engaging, and accessible learning experiences.

• Familiarity with learning management systems, content management systems, and authoring tools.

• Willingness to adjust schedule for meetings across multiple time zones, especially in the United States, Europe, the Middle East, and Asia.

• Ability to thrive in fast-paced, dynamic environments.

• Passion for assisting diverse learners in acquiring practical, forward-looking skills.

🏝️ Benefits

• Variable compensation plan, which may include a bonus or commission if employed as a regular full-time staff member.

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Term life insurance.

• Short-term and long-term disability coverage.

• Additional voluntary benefits available.

• Commuter benefits offered.

• Wellness programs and reimbursement options.

• Retirement plans available.

• Paid time off policies.

• Parental leave provisions.

• Holiday pay offered.